Fraud Product Owner

FRAUD PRODUCT OWNER

WHAT IS THE OPPORTUNITY?

The 1LOD Fraud Product Owner is responsible for the oversight of technology driven enhancement and enablement at an enterprise level for fraud risk management at CNB across all City National Bank, subsidiaries, and to develop, design and implement consistent systemic capabilities combating fraud. Provide direction and oversight driving a high level of performance, a superior client and colleague experience and sustainable value creation for RBC shareholders. Lead the transformation of Fraud Managements systemic capabilities and related processes continuing best in class solutions. 1LOD Fraud is accountable for being the primary point of contact for each business segment and for monitoring strategies to prevent, detect, and minimize fraud losses.

As Fraud Product Owner you will be involved in observing the ongoing risk trends, envisioning fraud remediation solution in-house OR vendor based to help target the problem and working with Fraud Product leader, Fraud SMEs, Tech experts and Business stakeholders to design the best in class fraud surveillance and related products to help mitigate the risk. This will also involve iteratively delivering solutions to develop towards the target state. The Fraud Product Owner should be able to ensure that the capability buildout is as per the planned long term roadmap. As part of this role the individual will work closely with the cross functional team including technology, business, operations, investigations to contribute to roadmap, develop requirement and deliver effective fraud prevention, fraud detection, fraud mitigation solutions.

WHAT WILL YOU DO?

• Deliver towards fraud product strategy with direction of Fraud product manager to ensure comprehensive coverage of internal and external fraud.
• Understand upcoming threats and contribute to fraud risk strategies and deliver solution in partnership with technology organization to mitigate the risk.
• Work directly with the leadership team to embed an understanding of the fraud risk profile and risk appetite into strategic decision making.
• Requirement Gathering and Analysis: Collaborate with stakeholders, including fraud analysts, fraud operations, risk managers and technology teams to gather requirements for fraud prevention, fraud detection and fraud mitigation and related systems. Analyze and prioritize requirements based on long term roadmap, business impact and feasibility.
• Translate requirements into detailed specifications and design fraud solutions. Deliver per roadmap set for system enhancements and new features considering both short term goals and long-term vision. Contribute to product backlog and prioritization to achieve the Fraud objectives. Attend product meetings to refine the product backlog. Leverage customers insights, feedback, financials and risk data to define product features and roadmap.
• Quality Assurance and Testing: Collaborate with the quality assurance teams to define test plans and ensure the effectiveness of developed solutions and facilitate user acceptance testing to validate the functionality and performance. Ensure solution adheres to highest quality standards
• Identify requirements for deep dive, initiate or lead deep dive assessments in the bank, as required.
• Participate in committees or associated governance/review activities on key business initiatives ensuring that existing and emerging fraud risks for new products, processes and transformational initiatives are identified.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent.
• Minimum 8 years banking/financial services and/or technology industry experience.
• Minimum 6 years experience in a combination of fraud and risk management.
• Minimum 5 years of experience in Fraud Product Ownership Role with Financial institutes or tech industry.

Additional Qualifications

• Expert knowledge of Fraud Risk Management frameworks, policies and practices
• Preferred prior fraud strategy experience
• Strong leadership skills
• Proven business knowledge within the assigned Platform
• Strategic mindset, with excellent knowledge and understanding of banking/financial services
• Highly developed ability for conceptual thinking
• Excellent communication and presentation skills
• Well developed impact and influence skills
• Proven track record of building strong relationships across business functions
• Law enforcement or investigative background
• Experience in cybercrimes, financial fraud investigations, trading or sales fraud investigations

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW #LI-NW