Inside Sales Manager - Distributor Sales
- If you live within 50 miles: this role will follow our standard hybrid schedule (3 days onsite per week).
- If you live 50–100 miles away: this role will require onsite presence up to 6 days per quarter (typically 2 days per month).
- Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.
- Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.
- Do Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.
- Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
- Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.
- Managing projects and delegating work to the Inside Sales Team
- Problem solving for any issues that arise with the Inside Sales Team
- Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance
- Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service
- Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
- Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations
- Working closely with other department managers, providing insight and assistance on matters related to Inside Sales
- Other duties as assigned
- Bachelor’s Degree preferred but not required
- 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
- Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
- Experience managing an inside sales team required
- Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
- Outstanding customer service skills
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship building skills
- Experience utilizing CRM software (Microsoft Dynamics preferred)
- Knowledge of ERP tools (Prophet 21 preferred)
- Open to potential travel to trade shows (~5-10%)
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