Customer Support Assistant / Assistant to CEO - Americas

Job Description

Job Description

We are seeking an Assistant To EVP - Americas to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

ASSISTANT TO CEO:

• Draft correspondences and other formal documents.
• Plan and schedule appointments, travels and events.
• Greet and assist onsite guests.
• Answer inbound telephone calls.
• Develop and implement organized filing systems.
• Perform all other office tasks.

CUSTOMER SUPPORT ASSISTANT:

• Create sales and purchase orders on SAP platform
• Dispatch customer orders through close interaction with our 3PL warehouse representatives
• Obtain quotations from freight forwarders to import material from Europe and China into our warehouse in NJ
• Handle customer inquiries and complaints over phone / emails
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, office administration or other related fields
• Good computer skills in Microsoft office. SAP knowledge preferred.
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills

Company Description

Kufner Textile Corporation USA, is a wholly owned subsidiary of Kufner Holding GmbH, one of the most reputable and respected companies focused in the production and distribution of interlining fabrics and technical textiles since 1862.

Kufner has prided itself in being innovators and trend setters in many of the interlining fabrics that are currently used in an array of industries ranging from apparel to automotive, aviation and accessories.

With a global network of subsidiaries and partners, Kufner is able to provide unmatched and unparalleled technical support and solutions to the latest fashion trends for a wide array of applications through our highly experienced and qualified specialists across the world. An international network of logistics and distribution points ensure timely delivery of products for your manufacturing needs.

Kufner's products are widely used in the manufacture of outerwear, menswear, childrenswear, shirts, blouses, haute couture ladies wear and accessories. Our latest range of innovative products for activewear, sportswear and yogawear are revolutionary.

Apart from the wide array of application in apparel, Kufner's technical textiles are widely used in automotive and aviation industries.

Company Description

Kufner Textile Corporation USA, is a wholly owned subsidiary of Kufner Holding GmbH, one of the most reputable and respected companies focused in the production and distribution of interlining fabrics and technical textiles since 1862. \r\n\r\nKufner has prided itself in being innovators and trend setters in many of the interlining fabrics that are currently used in an array of industries ranging from apparel to automotive, aviation and accessories.\r\n\r\nWith a global network of subsidiaries and partners, Kufner is able to provide unmatched and unparalleled technical support and solutions to the latest fashion trends for a wide array of applications through our highly experienced and qualified specialists across the world. An international network of logistics and distribution points ensure timely delivery of products for your manufacturing needs.\r\n\r\nKufner's products are widely used in the manufacture of outerwear, menswear, childrenswear, shirts, blouses, haute couture ladies wear and accessories. Our latest range of innovative products for activewear, sportswear and yogawear are revolutionary.\r\n\r\nApart from the wide array of application in apparel, Kufner's technical textiles are widely used in automotive and aviation industries.