IT Senior Project Manager - Digital Technology Services
- Lead and manage end-to-end technical projects, ensuring timely delivery and adherence to quality standards.
- Collaborate with cross-functional teams, including DTS, clinical, and administrative departments, to define the technical project scope, objectives, and deliverables; involving all relevant stakeholders and ensuring alignment and technical feasibility.
- Develop and maintain detailed project plans, technical system specifications, timelines, and budgets, and communicate project status to stakeholders regularly.
- Identify and mitigate project risks, proactively addressing issues to keep projects on track.
- Work closely with Facilities Engineering, external contractors, and internal technical teams to ensure alignment of hardware and software technology options with project goals and effective utilization of resources.
- Manage implementation of the design, support, audit, and management of applicable infrastructure.
- Participate in planning meetings with vendors and key stakeholders to understand and respond to infrastructure impact.
- Evaluate project outcomes against established goals, seeking continuous improvement in project management processes.
- Coordinate internal resources and third parties/vendors for the execution of projects to be completed on time, within budget, and within scope.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification/change management techniques.
- Successfully manage the relationship with the client and all stakeholders and communicate effectively to management and team members.
- Schedule and supervise the task execution of engineers and technicians assigned to the projects.
- Perform risk and issue management to minimize project risks and issues.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Create technical diagrams, hardware and software specifications, and process flows.
- Adhere to Project Management Office methodology including all gates associated with typical software development lifecycles, including measuring benefits realization during project closure.
- Keep informed of technical and management advances in IT, Digital Technology, and PMO, including industry best practices.
- Willing to work hours as dictated by project schedules which may include nights and weekends.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
- Bachelor's degree; or equivalent relevant experience may be accepted in lieu of a degree, which is 4 years added to the experience required in the next bullet making it a minimum of 9 years of IT and healthcare work experience.
- A minimum of 5 years of Information Technology (IT) and healthcare work experience.
- A minimum of 5 years of project management experience or equivalent leadership experience.
- A minimum of 2 years leading technical projects
- Most possess the ability to demonstrate technical knowledge in areas such as networking, hardware, and servers.
- Must possess and understanding of general clinician workflows and use of IT technology to deliver patient care.
- Must possess extensive knowledge, expertise, and leadership capabilities in project management and systems development methodology.
- Ability to manage multiple projects at the same time.
- Develop and deliver presentations, training sessions and demos.
- Ability to communicate to all levels within the organization, including Senior leadership.
- Excellent written and verbal communication skills.
- Solid facilitation and organizational skills including attention to detail and multi-tasking skills.
- Strong working knowledge of standard productivity and project management tools such as Google Workspace, Asana, ServiceNow, and/or other such tools.
- Experience with Epic Systems, including implementations.
- Experience with construction/facility expansion projects.
- Experience coordinating large-scale device deployment projects through the entire project lifecycle.
- Project Management Professional or Google Project Management.
- Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
- Experience: Years of relevant work experience.
- Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
- Skills: Demonstrated proficiency in relevant skills and competencies.
- Geographic Location: Cost of living and market rates for the specific location.
- Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
- Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
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