Universal Banker
- Proactively engages and greets the customers as they walk into the branch and provide one-stop customer service experience.
- Delivers exceptional customer service by identifying customer needs, tailor solutions, make offers appropriate bank products and recommendations.
- Sales Ponce products and services; (Deposit, Loans, Cash Management Services, etc.,)
- Responds to customer inquiries, (in person, by phone, mail or email) and takes ownership while acting as the bank’s liaison between other departments and bank personnel. Understands customer needs, follows up, and assures customer satisfaction.
- On boards customers and opens new accounts, completing all documentation related and adhering to our policy and regulatory requirements.
- Completes monetary and negotiable instrument transactions using traditional and alternative channels such as smart ATM’s, TCRs or traditional teller stations.
- Processes wire transfers and other electronic services, promotes and establishes alternative self-service options for our customers in order to enhance customer experiences.
- Coordinates periodic customer calls and follow up meetings to provide value-added services.
- Coordinates with other departments, cultivating partnerships, in order to obtain and provide appropriate referrals.
- Completes all assigned training in a timely manner.
- Complies with all internal policies and regulatory requirements (Bank Secrecy Act, etc.)
- Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
- Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
- Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
- Clearly communicates in English, Spanish is helpful
- Proficient reading, writing, grammar, and mathematical skills
- Proficient interpersonal relations and communicative skills
- General knowledge of retail banking procedures and regulations
- Knowledge of banking regulations
- Moderate PC skills, including working knowledge of Microsoft Office software
- Self-motivated with a demonstrated aptitude and desires for sales
- Comfortable with technology: Smartphone, Online Banking, Remote Desktop Capture, ATM etc.
- Ability to travel to multiple branch locations if needed
- Typical office environment. Ability to lift and carry 25 pounds
- May require working in a standing position for a continuous period of time
- Available to work Monday to Sunday; based on Business needs
Recommended Jobs
Process Audit Specialist (Financial Analyst 1)
Summary: · We’re in search of Process Audit Specialist (Financial Analyst 1). Must be Bilingual (Korean) and strong Excel skills and capable of using V-lookup and Pivot tables. At least 1-2 years o…
APPLICATIONS ANALYST II
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical in…
Position Available: Nurse Salary Range: $500 +
~limited nursing responsibilities ~your daughter can attend FREE for reduced compensation ~lots of fun! ~Website: http://www.americandancetrainingcamp.com/dance-jobs
Private Swim Instructor
Job Description Job Description InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within …
General Candidates
Thriven Design is always interested in high quality professionals throughout our organization. If your area of expertise is not currently listed on our careers page, please use this link to apply.
Dental Office Manager
Job Description Job Description Are you a charismatic, organized leader with a passion for patient care and team success? We’re looking for an Office Manager to help our dental practice run smoot…
Line Cook - Eataly Short Hills
Job Description Job Description Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its o…
Stylist (Sales Associate)- Day Shift
OVERVIEW: At South Moon Under we call our Sales Associates, Stylists, because we help style our customers. As a Stylist, you will deliver unexpected service to our customers, build our brand, an…
OB/Gyn Hospitalist in Westwood, NJ
Join TeamHealth's new OB/Gyn hospitalist program at Pascack Valley Hospital in Westwood, New Jersey. We are seeking passionate OB/Gyn physicians to help build and shape this program from the ground u…