Front Desk Sales Associate
- Welcome families and provide exceptional customer service
- Answer incoming phone calls and respond to inquiries
- Make outbound sales and follow-up calls to prospective members
- Assist families with class enrollment and scheduling
- Use computer booking and scheduling systems to manage accounts
- Process payments, account updates, and program changes
- Communicate promotions, events, and membership information
- Maintain a clean, organized, and professional front desk area
- Support daily operations and team needs as necessary
- Previous customer service or sales experience preferred
- Comfortable making sales calls and speaking with customers on the phone
- Experience with computer booking, scheduling, or CRM systems preferred
- Strong communication and multitasking skills
- Positive attitude and team-player mentality
- Ability to thrive in a fast-paced environment
- Evening and weekend availability preferred
- Fun, energetic, family-oriented workplace
- Opportunity to make a real impact through water safety education
- Competitive pay
- Growth and advancement opportunities
- Employee perks and discounts
If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!
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