Supervisor, Patient Access Services

Job Title: Supervisor

Location: East Brunswick (EB)

Department Name: Patient Access Services

Req #: 0000215435

Status: Salaried

Shift: Day

Pay Range: $56,800.00 - $80,225.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Supervisor Coordinates the daily operation of the admitting section of the Patient Access Services department.

Qualifications:

Required:

• Bachelors degree in business or the equivalent in experience
• Five years health Care or Health related experience with concentration in automated registration processes and interaction with managed care industry
• 1 year of supervisory experience

Essential Functions:

• Provides support to staff and encourages a sense of ownership in their work processes,

• Creates an environment that enables the department to fulfill its mission and meet or exceed its goals

• Maintain payor relationships and negotiation for individual patients with insurance companies and or their respective managed care organizations

• Works closely with therapists, clinicians, and physicians to insure that patients receive necessary treatment in a timely fashion

• Coordinates the daily activities of the Patient Access Services staff

• Assures appropriate coverage through work schedules and maintaining request for time off

• Trains, reviews performance and retrains as needed to ensure staff competency

• Assists the Diector of PAS with HR activities within the dept, including interviewing, hiring decisions and annual performance reviews

• Performs disciplinary action up to and including termination of employment when necessary and within hospital policy guidelines

• Serve as a liaison between clinicians, payors and families in regard to access service issues

• Notifies parents of availability of financial assistance program, specifically NJ Kid Care, CSH Hospital Assistance Program, HAP

• Assist in the development and implementation of policies and procedures that guide and support the provision of services to meet customer expectations

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer