.NET Application Support Specialist

About the role As a .NET Application Support & Development Specialist, you will make an impact by resolving complex customer issues, maintaining application stability, and driving enhancements for critical business systems. You will be a valued member of the Technology & Engineering team and work collaboratively with clients, cross-functional teams, and stakeholders to ensure high-quality service delivery. In this role, you will: Act as the point of contact for escalated customer inquiries and production issues, ensuring timely resolution. Analyze and troubleshoot application maintenance issues and implement fixes. Prioritize and execute development work, including bug fixes, performance improvements, and security updates. Monitor team performance, analyze metrics, and implement solutions to improve service levels and operational efficiency. Identify process improvement opportunities and create training materials to enhance support services. Coordinate with other departments to ensure smooth communication and alignment with strategic objectives. Manage work queues and ensure compliance with company policies and audit requirements. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. Please note: This role will require an in-person meet and greet at our Cognizant office or client location. What you need to have to be considered Strong hands-on experience with .NET framework, including VB.NET and Windows Forms. Hands-on experience with MQ and Windows Services. Proven experience in building WebAPI solutions. Proficiency in SQL Server databases and Active Reports. Desired experience with Azure cloud services. These will help you stand out Experience with CI/CD pipelines and DevOps practices. Knowledge of cloud-native application development and serverless architecture. Familiarity with Agile methodologies and tools like Jira or Azure DevOps. Strong problem-solving skills and ability to work independently in a fast-paced environment. Excellent communication and collaboration skills. Bachelor's degree in computer science, IT or equivalent Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Applications will be accepted until November 21st, 2025. Salary and Other Compensation: The annual salary for this position is between $60,000 to $93,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.