Front Desk Receptionist

Medical Practice Front Desk Receptionist
Toms River, NJ | $25/hr | Full-time (40 hrs/wk)
In-person | PTO + Paid Holidays

About the Practice:
You will be joining a dynamic outpatient and home-care rehabilitation provider focused on delivering high-quality, patient-centred therapy services. The company is committed to a collaborative, professional environment where teamwork and clear communication are valued. Its dual model of clinic-based and home-care therapy means you will be part of a team that ensures seamless patient experience across settings and supports patients from intake through their rehabilitation journey.

Overview:
Seeking a reliable, responsible, and professional Front Desk Receptionist to support daily operations in a busy medical/physical-therapy office. Prior experience working at a medical front desk is strongly preferred.

Key Responsibilities:
• Greet and check in patients, ensuring a welcoming experience
• Verify insurance (Medicare and in-network plans) and patient eligibility
• Manage scheduling, confirmations, and new patient case setup
• Maintain accurate records and uphold HIPAA compliance
• Collaborate with therapists, aides, and administrative support
• Oversee virtual assistant tasks and ensure office flow

Qualifications:
• Proven experience in a medical or physical-therapy front desk role
• Strong knowledge of insurance verification processes
• Excellent communication and multitasking skills
• Proficiency with scheduling software and Microsoft Office
• Detail-oriented, dependable, and patient-focused

Why Join:
You’ll become part of a supportive and growth-oriented healthcare team that values integrity, compassion, and continuous improvement. You’ll help enable a positive patient experience and support both outpatient and home-care therapy operations.