Account Representative (Inside Sales)

Job Description

Job Description

Position Summary:

Responsible for revenue growth pertaining primarily to Part Sales and ensuring internal and external customers receive the highest quality of service. Create sales, generate new sales and retain existing accounts.

Essential Duties:

• Handle incoming sales calls and sales emails in a timely, efficient manner
• Perform purchasing and sales activities for new and existing customers
• Quote prices and provide information regarding terms of sale
• Preparing formal quotes, sales orders, RMAs, and purchase orders
• Verify customer information (i.e. bill to, shipping preference, account numbers, ship to address, shipping fees)
• Send shipment documentation to logistics and customer, as well as communicate additional delivery information
• Conduct daily sales cold calls to establish new and maintain ongoing business
• Schedule customer visits, attend trade shows and follow up with prospects
• Meets and/or exceeds a quarterly sales quota
• Maintains a high level of customer satisfaction by resolving customer concerns
• Support Quality initiatives as it pertains to the organization and the role
• Prepare proposals and consult on solutions
• Consistent customer service and continued account development
• Communicate constructively to management and team members on problems, ideas, or any other insights to assist in defining new ideas, policies and procedures

Education/Experience:

Required:

• High School Diploma or equivalent
• Two or more years telemarketing/phone sales experience
• Experience with Word, Excel, Outlook and Power Point

Preferred:

• Experience in medical imaging sales

Travel:

• Ability to drive and travel via personal vehicle and occasionally via airplane

Competencies:

• Highly self-motivated, flexible, and customer service-oriented
• Positive, constructive, and polite attitude
• Strong organization and time management skills
• Active listeners comfortable with collaborative work environments and possess excellent problem-solving tactics

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, and crouch. The employee regularly lifts and/or moves up to 50 pounds, frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise in the environment is usually moderate. Exposure to CT/MRI Systems, radiation from the CT may be daily. The job may require travel by car or air within the United States.