Medical Biller/Account Manager

Job Description

Job Description

About the Role:
A dynamic and expanding mental health organization headquartered in Red Bank, NJ is looking for a meticulous and skilled Medical Billing Account Representative to support their growing team. This remote, part-time opportunity is perfect for professionals who possess strong billing knowledge and a client-focused mindset. ** Applicants must reside in New Jersey or the surrounding Tri-State Area. (This includes applicants from New Jersey, New York, Pennsylvania, Delaware, and Connecticut.)**

Work Hours:
Monday through Friday: 9:00 AM to 5:00 PM EST

Pay:

From $21.50 per hour

(New hires are eligible for a performance-based raise after 90 days.)

Key Responsibilities:

Submit insurance claims with accuracy and attention to deadlines
Manage follow-up communications on denied or outstanding claims
Address patient inquiries related to billing via phone
Support onboarding procedures for new clients
Confirm benefits and eligibility details for incoming and current clients
Respond to emails from patients and clinicians within a 24-hour window
Keep detailed and organized billing documentation
Offer assistance with general administrative duties, including light social media support
Collaborate with colleagues to ensure a smooth and responsive client experience

Qualifications:

At least 2 years of hands-on experience in medical billing or related receivables roles
Solid understanding of CPT, ICD-10, and HCPCS coding practices and insurance claim workflows
Experience working with EMR platforms like Simple Practice or TherapyNotes
Strong grasp of HIPAA compliance and confidentiality protocols
Exceptional organizational abilities and attention to detail
Clear and professional communication skills
Proficiency with Microsoft Word, Excel, and related software tools
Self-starter with the ability to stay focused in a remote work environment
High school diploma or equivalent

Preferred Qualifications:

Familiarity with ICD-10 coding (minimum 1 year)
Previous medical billing experience (minimum 2 years)