Patient Access Rep

Join our team as a variable shift, PRN, Family Practice Registrar in Verona, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

• The Patient Access Rep serves as the liaison between Finance, Nursing, and Physician offices. The role obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient’s authorization for services, eligibility, and benefits.
• Registers patients for Family Practice Group and obtains accurate demographic and insurance information.
• Handles main telephone lines for the Family Practice Group.
• Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives.
• Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
• Communicates all information and financial responsibility to the patient/guarantor.
• Completes registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients.
• Provides general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments.
• Maintains confidentiality with all information

Job Requirements:

• High school diploma or GED equivalent.
• 1+ years working in medical/and or medical insurance fields.
• Knowledge of Medical terminology.
• Strong working knowledge of Microsoft Office Suite.
• Excellent customer service skills and strong ability to multitask.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.