ORDER ENTRY

Job Description

Job Description

Position Description: The Order Entry Clerk plays a vital role in ensuring the accuracy and efficiency of order processing within the organization. This position primarily involves reviewing and processing orders to verify the correctness of item prices and client information. Additionally, the Order Entry Clerk collaborates with dispatchers to optimize route planning and maintains constant communication with sales representatives. They also oversee outbound orders, ensuring timely and accurate order fulfillment.Major Responsibilities Review purchase orders to ensure accuracy, with a keen focus on item prices, client information, and other essential details. Accurately enter order information into the company's database or order management system, following established procedures. Maintain organized records and documentation related to orders, ensuring all information is up-to-date and easily accessible for reference. Maintain open and effective communication with sales representatives to clarify order details, address discrepancies, and resolve any customer inquiries promptly. Work closely with dispatchers to optimize the routing of deliveries, creating an efficient flow of logistics considering customer preferences. Proactively identify and resolve issues related to order processing, such as discrepancies in pricing, order quantities, or delivery schedules. Developing processes that make the logistics department more efficient and organized. Updated reports in Excel associated with duties. Prepare orders/ invoices/credit memos in our ERP system. Create an accurate packing list, shipping labels, and bills of lading Create necessary documents for outbound shipping. Making special shipping arrangements as necessary Tracking and fixing shipping errors Invoice outbound orders and submit them in EDI and Customer portals when necessary. Perform other duties as required. Skills: Effective communication includes writing, speaking, and interpersonal communication. Quick critical thinking and problem-solving abilities. Excellent customer service and client relationship skills. Strong organization and time management skills. Good collaboration and the ability to work as part of a team. Ability to work in a fast-paced environment. Advanced data analysis and data visualization. Ability to use computers, software, and other technology for inventory and communication purposes, such as MS Office Suite and Slack. Understanding of the supply chain, including common obstacles and effective solutions. Must be bilingual (speak, read, and write both English and Spanish). Experience: 2-5 years of related industry experience Education: High School degree, GED, or equivalent, related business experience $17.00 - $22.00 Hourly