FULL TIME Banquet Houseperson - Aloft Hotel

Job Description

Job Description

Position Overview:

The Banquet House-person sets, maintains, and refreshes banquet event space and meeting rooms according to event orders and company standards. This position will prepare and break down event set up, keep banquet areas clean and well-stocked throughout the shift, ensures events run smoothly, and guests needs are met.

Essential Duties & Responsibilities:

• Willingness to accept the most effective role

• Ensure that all banquet facilities and meeting rooms are properly set in a timely manner in preparation for functions; including, but not limited to: moving tables, chairs, and all furniture, washing, drying, folding, storing, and placing linen, reading, understanding, and executing detailed floor plans

• Maintain, clean and care for linens, banquet furniture, banquet supplies

• Clean, organize, and maintain banquet kitchen and storage rooms, & provide proper storage for supplies

• Inventory all in house supplies (ex. tables, chairs, linens, pads, pens/pencils, candy, etc.) and advise when items are damaged, unusable, or need to be restocked

• Assist in all aspects of events; including, but not limited to: food and beverage preparation and service and clearing from banquet facility, AV assistance and setup, guest services, client needs, etc.

• Communicate effectively with Catering and Sales Managers and Manager on Duty

• Ability to read a BEO and execute floor plan details, including but not limited to assembling dance floors, podiums, other structures/furniture, A/V requirements

• Prior to leaving for day, check with MOD to review what was done

• Keep banquet facilities and meeting rooms, service corridors, pre-function space and storage areas clean, organized and unobstructed on a continuous basis.

• Clean up of banquet facilities and meeting rooms periodically. This includes, but is not limited to, straightening chairs, clearing dishes and glassware from tables, changing table linen, vacuuming, emptying trash, and restocking materials such as notepads and pens

• Tear-down and set up of banquet facilities and meeting rooms, daily. This may include stripping the room of all furniture, vacuuming, and resetting the space per specifications outlined by the BEO

• Properly clean and set banquet facilities and meeting rooms per specifications on BEO or as given by banquet management including vacuuming floors, cleaning walls and windows/mirrors, trash removal, spot cleaning, bathroom refresh, entrance way cleaning, base board cleaning, spot cleaning furniture, etc.

• Proper care, movement, and storage of all equipment such as tables, chairs, risers, dance floor, etc.

• Responsible for keeping assigned work area clean and sanitary

• During events, duties may include: assisting the banquet servers by refreshing food and beverage service, as well as attending to the clients’ needs.

• Assists in maintaining standards of health, safety, and sanitation

• Participates as a team member with Sales Team, Housekeeping, Front Desk, Maintenance, etc. to ensure a smooth and efficient operation that meets the highest standards of customer service

• Responsible for maintaining a consistent and regular attendance record

• Any other duties as specified by management on an "as need" basis

Qualifications:

• Must possess good communication skills

• Ability to lift, carry, push, or otherwise move heavy objects unassisted and stand for long periods of time without sitting or leaning

• Must be presentable to clients at all times (no stained shirts, ripped pants, etc)

• Ability to work day, evening, weekday, weekend, and holiday shifts