Shelter Aide
- Embodies Eva’s Village’s core values, voice and tone in order to provide an exceptional and effective experience for our clients, funders, employees and volunteers.
- Must be completely familiar with all rules and policies and procedures of the program.
- Maintains the sign-in/sign-out sheets.
- Maintains activities log with NA/AA meetings, van, etc.
- Maintains the communication book.
- Responsible for client data entry into the HMIS system.
- Responsible for answering the phone, relaying calls, taking messages, and mail distribution.
- Responsible for the security of the program.
- Responsible for all incidents concerning resident problems being reported promptly.
- Promptly reports to the transportation coordinator any problems concerning the van (maintenance, supplies or any household problems).
- Responsible for the arrangement of transportation of residents to meetings, hospitals, etc. and, if need be, may be asked to drive.
- Interface with residents, referring their problems to the proper person resulting in the resident getting the assistance he needs.
- Attends mandatory in-service and staff meetings.
- Responsible for urine testing/breathalyzers and recording of tests and results.
- Monitors and documents resident’s medication.
- Responsible for assigning work details.
- Responsible for seeing that resident meals are served.
- Serves as a liaison between the residents and supervisory staff.
- Reports all breakdowns and wear and tear to the maintenance department.
- Oversees periodic special work details.
- Responsible for daily inspection of rooms.
- Assigns room and bed to new residents.
- Arranges for NA/AA meetings in the house.
- Performs crisis intervention when necessary.
- Responsible for all office supplies and ordering when necessary.
- Responsible for charting resident appointments.
- Responsible for maintaining the calendar of all resident’s appointments with D.V.R., Welfare, PIC, food stamps, court dates, probation/parole, G.A.E.P. and medical clinic.
- Monitors that residents are seeking jobs.
- Monitors attendance at NA/AA meetings for all residents.
- Any other duties as assigned by immediate supervisor.
- Basic computer skills.
- If in recovery, must have a minimum of one year of continuous abstinence, as well as working knowledge of the 12 steps.
- It is essential to demonstrate the ability to function with minimal on-site supervision, learn quickly, follow detailed policies and procedures, and possess the ability to communicate clearly and accurately to all levels of personnel.
- Mus t supervise residents in a fair and diplomatic manner.
- Must possess the ability to diffuse crises.
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