Member Services Specialist
The New York Red Bulls are one of 30 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Sports Illustrated Stadium (SIS) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.
Purpose of this job
The Member Services Specialist is an entry level service role that is directly responsible for all revenue goals associated with a defined base of existing season ticket holders, including renewals, referrals, add-ons, groups and upgrades. This is achieved by providing world-class service, building excellent relationships with accounts, and delivering customized communications, events, programs, and benefits to the Red Bulls' Red Members. Not only does the Member Services Specialist strive to improve season ticket holder retention rates by enhancing the fan experience, but a strong emphasis is also placed on growing the member base through referrals and prospecting.
RESPONSIBILITIESAreas that play to your strengths
All the responsibilities we'll trust you with:
EXPERIENCE
Your areas of knowledge and expertise
that matter most for this role:
- Minimum of 1 year experience in customer service/hospitality, loyalty marketing, event management, and/or sales
- Planning and project management skills
- Excellent written and verbal communication skills
- Team player in a fast-paced environment
- Proficient in Microsoft Office
- Comfort and experience working with various levels of staff and management
- Work varying schedules, including all Red Bulls home matches, some nights & weekends
- Travel 0-10%
- Permanent
- Benefits eligible
Recommended Jobs
Entry-Level Homemaker
Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while servin…
Server
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opport…
Home Health Aide/CHHA
Home Health Aide Compensation: $17.50 - $20.00 Griswold Home Care for Middlesex County is looking to hire Home Health Aide to provide elderly care and home companionship for our clients. Are you rel…
Mental Health Coach (Teens/Adolescents)
Job Description Job Description Job Description - Mental Health Therapist (Individual Coach) Wonder is seeking a mental health parent coach to provide transition support centered on a holistic an…
PD Food Service Worker
Job Title: PD Food Service Worker Location: Jersey City Medical Center Department Name: Dietary Management Req #: 0000210740 Status: Hourly Shift: Evening Pay Range: $18.57 - $18.57 …
Substitute Teacher
Job Description Job Description Qualifications for Position: Valid New Jersey Substitute Teacher Instructional Certificate Minimum of 60 college credits from an accredited college/univers…
Work from Home Office Administration Assistance
Work from Home Office, Data Entry Remote Part-Time/Full-time Job About the Job Position: This remote entry-level role comes with training for qualified candidates. Depending on your experti…
Concierge Front Desk
Job Description Job Description We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression o…
Deposit Ops Team Lead I (Mt Laurel)
Deposit Ops Team Lead I (Mt Laurel) Location Mount Laurel, NJ : Deposit Ops Team Lead I (Mt Laurel) 425380BR Job Category - Primary Business Analysis / Reporting Work Location Mt Laurel - Ope…
Operations & Maintenance Foreman
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobi…