Patient Navigator

Job Title: Patient Navigator

Location: Barnabas Health Medical Group

Department Name: Administration-Primary Care

Req #: 0000246580

Status: Salaried

Shift: Day

Pay Range: $52,000.00 - $67,300.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

As part of RWJ Barnabas Health Medical Group, you will play an instrumental role in providing support to practices in achieving a model for improving and managing performance in various Value Based Programs. The Patient Navigator’s main objective is to support the Medical Group to efficiently deliver value to patients and physicians while operating as a high-performing academic medical group within the RWJBH “One System-One Family” Model. The Patient Navigators will work directly with the Primary Care Service Line to align transformation activities and allow for quick implementation and dissemination of information to practices.

Qualifications:

Required:
• Minimum associate’s degree in healthcare administration, business, or a related field
• 3-5 years’ experience in practice management, healthcare operations, or a related role
• Up to 75% travel within the state of New Jersey
• Must possess, or within 30-days a valid New Jersey Driver’s License and dependable transportation
• Onsite work with designated practices and limits remote work
• Travel between practices
• Knowledge of Medical Terminology
• Understanding HIPAA and ability to protect patient information

Preferred:
• Bachelor’s degree in healthcare administration, business, or a related field
• LEAN or Six Sigma certification
• Experience with Epic
• Knowledge of population health
• Previous work experience in physician practice

Certifications and Licenses Required:
• LEAN or Six Sigma certification preferred

Scheduling Requirements:

• Working Shift: Monday – Friday, traveling between practices in Monmouth/Ocean counties
• Day Shift, 8:30AM-5:00PM or 8:00AM-4:00PM
• Full-Time, 40 Hours Per Week

Essential Functions:

• Interface with Practices and key members of the Primary Care Service Line, and Physician Leadership Teams coordinating efforts to improve value-based performance within Medical Group practices.
• Collect and analyze data to provide practice facing teams with actionable targets
• Identify practice opportunities requiring focused effort and close gaps in care
• Review upcoming value base program opportunities and coordinate participation discussion with Service Line, complete contractual agreements
• Conduct ongoing education on Epic workflows, Value Based Metrics, and other needs as they arise
• Host standing education platforms virtually or in person on a monthly basis
• Collaborate with the Primary Care Service Line to develop and train detailed practice workflows to enhance value base performance
• Successfully work with practice manager to assist with change management efforts at the practice level around workflow redesign
• Serve as escalation point when workflow opportunities are identified in implementation practice workflow changes and addressing low performance
• Manages communication to the practices and practice staff around value-based activities
• Providing coding education and best practice around value-based programs and activities

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer