Support Technician - Wireless - Staffing

Job Description

Job Description

Overview

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts
• Paid Time Off & 401K
• Company Discount Website

Responsibilities

We are looking for a Support Technician with strong interest or experience in wireless communications, lab and field testing, RF technologies, and circuit board repairing.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• Circuit board repair.
• Inventory management, parts ordering, and test equipment handling.
• Locate test sites using coordinates, maps, and GPS.
• Debugging hardware and software .
• Troubleshooting and problem-solving.
• Remote file download and upload.
• Microsoft Windows, Excel, Word, PowerPoint, and mapping software.
• Interact with customers and create reports.
• Roof climbing.
• Requires lifting 50-75 pounds of equipment.

Qualifications

• High School Diploma required or Drive Testing Field experience equivalent
• Experience in circuit board repair and fine-pitch soldering using microscopes (SMT components and small-gauge wiring).
• Familiar with inventory management, parts ordering, and test equipment handling.
• Able to locate test sites using coordinates, maps, and GPS.
• Experience with drive test data collection software and route creation using mapping tools (e.g., Street Atlas).
• Familiarity with debugging hardware and software used in data collection.
• Strong troubleshooting and problem-solving abilities; effective team player and communicator.
• Capable of remote file download and upload.
• Comfortable coordinating with remote field personnel and supporting drive test teams.
• Proficient with Microsoft Windows, Excel, Word, PowerPoint, and mapping software.
• Excellent verbal and written communication skills; able to interact with customers and clearly report issues.
• Dependable, punctual, and able to self-manage tasks and schedules while working independently in the field.
• Highly organized with solid time management skills; able to thrive in a dynamic, fast-paced environment.
• Must possess a valid driver’s license with a clean driving record and be able to drive in all weather conditions.
• Willingness to travel for up to two weeks at a time (total travel less than 25%).
• Standard work hours: 8:00 AM – 5:00 PM, with occasional extended days as needed.

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Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.