Golf Ranger (Part time or Full time)

Job Description

Job Description

Job Summary

The Ranger position provides customer service that is central to GolfCave customers’ experience from the beginning to the end of their visit. Rangers sell memberships, register new customers, book customer sessions, prepare Caves for customers, and keep the facility clean and organized.

Job Responsibilities & Duties include the following:

• Greeting customers and members and providing tours to first-timers

• Answering phone calls / calling back missed calls

• Booking tee times / upselling tee times

• Registering new customers; creating customer profiles

• Selling memberships; saving members from canceling; submitting member cancellations; updating account information

• Selling / up selling gift cards

• Setting up Caves with customer profiles before they come in

• Walking customers to their Caves and getting them set up on simulators

• Checking in on customers mid-session

• Troubleshooting simulators

• Being aware of all monthly/ongoing promos and making customers aware of them

• Opening / closing the facility in accordance with facility procedures

• Cleaning Caves in between tee times

• Cleaning bathrooms / common area periodically throughout shift

GolfCave Core Values

Embrace the GolfCave Core Values:

• Transparency

• A focus on service and customer experience

• Always evolving

Qualifications

• Experience / knowledge in the game of golf is preferred

• Competent with computers.

• Friendly and reliable.

• Must provide documentation of legal U. S. residency.

Company Description

Company Overview

GolfCave is a 24/7 indoor golf facility providing golfers of all skill levels with the ability to play or practice in the privacy of their own Cave while golfing on the world’s most accurate golf simulators, TrackMan. As our tagline, “The Evolution of Golf” implies, we are constantly innovating with technology and methods to provide a better customer experience for golfers, and to drive the indoor golf industry forward. Join GolfCave – The Evolution of Golf.

Company Description

Company Overview\r\n\r\nGolfCave is a 24/7 indoor golf facility providing golfers of all skill levels with the ability to play or practice in the privacy of their own Cave while golfing on the world’s most accurate golf simulators, TrackMan. As our tagline, “The Evolution of Golf” implies, we are constantly innovating with technology and methods to provide a better customer experience for golfers, and to drive the indoor golf industry forward. Join GolfCave – The Evolution of Golf.