Quality and Product Support Intern

Our Opening and Your Responsibilities

Join our team as a Quality and Product Support Intern to assist Quality and Tech Support in driving customer satisfaction and coordinating key activities across departments. Responsibilities:

• Support audit prep by verifying complaints and following up on tickets.
• Maintain Document Change Request folders and update Quality Management System.
• Inspect and organize Return Merchandise Authorization packages.
• Coordinate return packages and sensor investigations.
• Upload certificates and manage product documentation.
• Maintain logs and SharePoint content.
• Collaborate with production sites on certificate storage.

What You Need to Succeed

• Must currently be pursuing undergraduate degree in Business, Engineering, Operations, Bioprocessing or other Life Science, or similar focus.
• Experience in Microsoft Office.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• Detail-oriented with strong organizational abilities.

Our Offer to You

• A quality internship experience filled with impactful assignments and group projects, and ample networking, social, and volunteering opportunities with other interns and leaders across our company.
• Comprehensive in-person orientation.
• A brand name that is identified worldwide with precision, quality, and innovation
• Competitive hourly wage for the summer
• Casual "dress for the day" policy

About Mettler Toledo

Who is PendoTECH? We are a Strategic Business Unit within Mettler-Toledo Process Analytics. Innovation is at the core of all pharmaceutical, biopharma and bioprocess applications. With extensive experience in the biopharmaceutical industry — and particular expertise in single-use bio-pharmaceutical equipment — PendoTECH delivers a line of pressure sensors, control systems and software for measuring, monitoring and data collection in bioprocess applications and other areas where the products provide a unique process solution. We offer a great compensation and benefits package, and a small company work environment. We are located in Princeton, New Jersey.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected].

For those who prioritize precision, Mettler Toledo is precisely where you belong.