Airborne Mission Systems Technician Field Service Representative

Responsibilities for this Position

Location: 6 Northstar Dr, Trenton, ON K8V 5P8, Canada

Employment Type: Fulltime-Regular

Company Description

Build bold. Deliver impact. Win together.

At General Dynamics Mission SystemsCanada, were not just engineering technology were shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If youre looking for meaningful work that contributes to a safer, more secure world, youll find purpose here. Every day, your skills will directly impact programs that matter.

Job Description

We are currently hiring for an Airborne Mission Systems Technician to work at our customer site in Trenton for our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support Program.

This is a long-term program in which GDMSC and our partner, Voyageur Aviation, will provide a full-suite of maintenance and engineering services for the Royal Canadian Air Forces new fleet of Beechcraft King-Air 350 Extended Range aircraft and its ground training devices. The services include airworthiness, program management, flight safety, maintenance, material management, technical publications, and engineering support to modifications. We will provide these services at their Main Operating Base (MOB) 8 Wing, Trenton, Ontario and wherever and whenever the aircraft are deployed internationally in support of DND operations.

Responsibilities include:

• Serving as the primary Team CERTAS (Canadian Enhanced Remote Tactical Air Surveillance) subject matter expert for the MAISR PME, including its Mission Management System, the PTT and the SIL
• Develop and manage personnel, processes and tools related to the delivery of maintenance that supports a very high level of aircraft availability
• Provide training, coaching, guidance and support to the Voyageur Aviation AMEs and technicians associated with the maintenance and troubleshooting of the aircraft PME, the Part Task Trainer and the SIL.
• Liaise with and provide support to internal and external customers and the Fielded Systems Support Services team for the delivery of comprehensive customer service
• Develop and maintain the relationship with WSM, end-customer personnel and OEMs for all PME related elements of the MAISR aircraft, including its Mission Management System software and all sensor systems.
• Maintain an awareness of future upgrades, capabilities and enhancements that could deliver additional value to the MAISR customers
• Liaise with WSM, WSM Liaison, Airworthiness Senior Design Engineer, Configuration Management (CM) and Integrated Logistics Support (ILS) and training matters pertaining to the MAISR fleet and its support systems (PTT and SIL).

Represent Team CERTAS at meetings with OEMs and with customers in matters related to the performance of the PME. This is expected to include Operator working groups, meetings, IPTs, presentations and preparation of reports

Qualifications

• Experience in Aerospace Telecommunication Information Systems or equivalent
• Relevant aircraft experience
• Deep understanding of cybersecurity and networking
• Experienced at working as part of a team and leading teams
• Experience with military or defence projects
• Experienced at working with field service representatives and/or aircraft maintenance technicians
• Experienced and skillful in customer relations
• Ability to resolve technical issues including replication of issues in lab environment

Assets

• Information system networking experience
• Microsoft and/or Cisco Networking Certificate
• Bilingualism (English/French)
• In depth understanding of Airworthiness
• Deep understanding of aircraft installation, sensor integration and the airborne sensor systems
• Experienced at working under field conditions
• Experienced with installation and other fielding, delivery and/or retrofit projects

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

Additional Information

What We Offer
The hiring range for this position is $55,000-$81,000 CAD annual.

Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

• Relevant experience
• Technical and non-technical skills
• Education and certifications

Benefits
At General Dynamics Mission SystemsCanada, we prioritize work-life balance. As a fulltime regular/term employee, you can enjoy a supportive, friendly and respectful environment with a competitive total rewards package.

• Comprehensive medical, dental and vision coverage for you and your eligible dependents, from day one of employment at no cost to you.
  • Flexible benefit options available (including HCSA).
  • Emergency medical travel insurance.
  • 24/7 virtual health care services.
• Employee & Family Assistance Program (EFAP) counselling, life coaching, lifestyle change support, and financial planning.
• Onsite fitness facilities & employee resource groups.
• Defined Contribution Pension Plan (DCPP) with employer contributions after 3 months of service.
  • Access to financial advisors for investment advice and comprehensive financial planning.
  • Voluntary Registered Retirement Savings Plan (RRSP) accessible from day one.
• Flexible time away to rest and renew with vacation, holidays, vacation purchase plan and parental leaves (with top up options).
  • Sick leave and disability programs.
• Grow your career your way with free access to a learning platform offering a wide range of courses and resources.
  • Educational Assistance Program to support formal learning.
  • Self-directed mentoring opportunities.
  • Reimbursement for professional and industry-related memberships and dues.
• Employee discounts on travel, home and auto insurance, as well as services and activities.
  • Free onsite parking.
  • Annual scholarship program for children of GD employees.
  • Employee social clubs and recreational activities.

Why join us?

• Purposeful Innovation : Youll work on innovations that genuinely make a difference. Youll apply advanced thinking, design expertise, and practical problem-solving to help equip military and allied forces with leading-edge systems. Youll be surrounded by some of the brightest minds in the defence sector, contributing to next-generation technologies in an environment that celebrates creativity, new ideas, and modern solutions.
• Connection: We believe people do their best work when they feel they belong, and their ideas can flourish. Different perspectives, experiences, and ways of thinking help us innovate and grow. Strong relationships with our teammates help us unite, overcome challenges, and deliver the world-class quality were known for. Here, we are committed to inclusivity and ensures every individual feels valued, respected, and empowered.
• Challenging and Rewarding Career Pathways: Your career path matters to us. From mentorship and regular check-ins with your leader to educational support, professional certifications, and continuous training, youll have the resources you need to thrive. We encourage internal mobility so you can explore different business areas, broaden your skillset, and expand your network. Youll be working on high-profile, impactful projects that challenge your skills, expand your expertise, and allow you to both learn from mentors and guide others along the way.

Accommodation
If you require accommodation during any stage of the application process, please contact Human Resources via [email protected].

Closing Date
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

PI281717070