Windows migration consultant

Mid-Level Windows migration consultant to migrate machines from Windows 10 to Windows 11. White glove/executive support experience.

Onsite 5 days a week in the Harrington Park, NJ area.

Position Summary:
The Windows 11 Project Consultant will play a critical role in a company-wide initiative to migrate all endpoints to Windows 11 and bring un-inventoried assets under IT Asset Management control. This role is responsible for identifying, onboarding, and standardizing company endpoints, upgrading operating systems from Windows 10 to Windows 11, and performing hardware upgrades where required to meet compatibility and performance standards. The consultant will also troubleshoot and resolve technical issues that arise during the migration process to ensure smooth, reliable upgrades with minimal user disruption.
Key Responsibilities:
Endpoint Onboarding & Inventory Management:
Locate, identify, and onboard un-inventoried company endpoints into the enterprise IT Asset Management (ITAM) system.
Validate asset details (serial numbers, specifications, assigned user, physical location) and ensure accurate record creation.
Apply company tagging, labeling, and updating ServiceNow following or asset tracking standards during onboarding.
Windows 11 Upgrade & Standardization:
Assess each endpoint for Windows 11 compatibility and compliance with company hardware and configuration standards.
Upgrade Windows 10 devices to Windows 11 while ensuring proper backup, user data migration, and minimal downtime.
Apply company-standard endpoint configurations, security baselines, and management enrollment (e.g., Intune, SCCM).
Troubleshoot and resolve issues encountered during the Windows 10 to Windows 11 upgrade process, including hardware compatibility, application conflicts, driver errors, and performance problems.
Perform quality assurance checks to confirm successful upgrades and compliance with endpoint standards.
Engage with end-users to facilitate an optimal and satisfactory upgrade experience.
Hardware Assessment & Upgrades:
Evaluate hardware readiness for Windows 11, including CPU, TPM, RAM, and storage requirements.
Perform or coordinate necessary hardware upgrades (e.g., RAM, storage, TPM enablement) to ensure compatibility and performance.
Flag devices not meeting minimum standards for manager review and assist with the deployment of new hardware as needed.
Collaboration & Reporting:
Work closely with the Endpoint Engineering team, Service Desk, and IT Asset Management to ensure smooth onboarding and migration.
Provide progress reports, including the number of devices onboarded, upgraded, and brought into compliance.
Identify risks, challenges, and propose solutions to keep the project on schedule.
Required Qualifications:
Proven experience with Windows 10 to Windows 11 migration projects in an enterprise environment.
Strong knowledge of enterprise endpoint management tools (e.g., Intune, SCCM, Active Directory).
Experience with IT Asset Management processes and tools, including asset discovery and inventory validation.
Proficiency in performing hardware assessments and upgrades (RAM, storage, BIOS/UEFI settings, TPM).
Hands-on troubleshooting skills for Windows operating system upgrades, including resolving compatibility, driver, and configuration issues.
Familiarity with imaging, configuration baselines, and enterprise security policies for endpoints.
Excellent troubleshooting skills and the ability to minimize user disruption during upgrades.
Preferred Qualifications:
ITIL Foundation certification or experience working in ITIL-driven environments.
Experience with scripting and automation (PowerShell) for endpoint upgrades and inventory tasks.
A+ or equivalent hardware support certification.
Prior experience in a mid-sized to large enterprise migration project.


Key Competencies:
Strong problem-solving ability and attention to detail.
Ability to work independently while collaborating across IT teams.
Strong organizational and time management skills to handle large-scale migrations.
Excellent communication skills to coordinate with technical teams and end-users.