Sales Administrative Assistant (Temporary)
- Interested applicant MUST be proficient in English, both verbal and written.
Job Responsibilities
- Handle incoming phone calls for Sales Managers in a professional, courteous and efficient manner.
- Handle incoming and outgoing emails.
- Mailings - Mail menus, contracts, deposit receipts, inquiry letters, etc. as instructed by Director of Catering and Sales Manager.
- Log all inquiries onto the appropriate sheet and mail/fax information as requested.
- Become knowledgeable about menus and pricing.
- Become knowledgeable in hotel and catering policies and procedures.
- Maintain an organized filing system for all contracts.
- Update and organize the catering drive to ensure all menus are current.
- Prepare sales kits and wedding packages for the office.
- Attend trade shows/ marketing events as needed by the Director of Sales and Marketing.
- Compile and distribute weekly packages of outstanding contracts.
- Prepare and distribute BEO packages, add-on contracts, floor plans, guarantee sheets, change logs, menus to follow and addendums.
- Circulate change sheets when necessary.
- Detail banquet event orders using Reserve Catering software.
- Document Payments: Deposits, Final Payments and 40% in Opera and Reserve.
- Keep spreadsheets updated weekly: Ballroom Weddings, Wedding Deposits and Guarantee Sheet.
- Prepare Banquet checks in advance for staff.
- Notify Director of Catering and Sales Managers of: Outstanding signed contracts and BEO's needed for the following week's package.
- Check e-mails and voicemails and respond accordingly for manager when they are not in the hotel.
- Distribute tastings to appropriate departments and notes on the cover sheet.
- Be familiar with Molly Pitcher Inn/Oyster Point Hotel sales policies, hotel rules and hotel terminology.
- Perform any other duties as requested by management within the scope of the department.
Required Skills and Qualifications
MUST HAVE - REQUIREMENTS:- Demonstrated verbal and written proficiency in English
- High school diploma or equivalent required
- Must be organized, personable, motivated, and a self-starter.
- Must have exceptional attention to detail.
- Ability to provide a high level of customer service.
- Strong communication skills
- Must be a team player, capable of working and maintaining composure under pressure, all while promoting a positive atmosphere.
- While performing the duties of this position, the employee is frequently required to sit, stretch, reach, and manipulate objects.
- Proficient in Microsoft Office Suite, including Outlook.
- Previous administrative experience a plus.
- Available to work the indicated schedule.
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