Security and Logistics Coordinator

POSITION SUMMARY:

The Security & Logistics Coordinator plays a dual role in safeguarding our facility and ensuring the smooth, organized flow of inbound truck traffic. Stationed in an outdoor guard shack at the facility entrance, this position is responsible for controlling site access, verifying incoming shipments, and coordinating with drivers and internal teams to maintain safety, accuracy, and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor and control access to the facility, verify driver credentials, load documentation, and visitor identification.
• Maintain a secure perimeter through visual checks and surveillance monitoring.
• Serve as the first point of contact for inbound truck drivers—providing clear instructions on docking, unloading, and safety procedures.
• Log all inbound loads into the tracking system, ensuring accuracy and completeness of records.
• Communicate with warehouse, dispatch, and operations teams to coordinate load priorities and resolve scheduling conflicts.
• Respond promptly to security incidents, emergencies, or procedural violations, following established protocols.
• Maintain detailed incident and activity reports for both security and logistics functions.
• Keep the guard shack organized, stocked with necessary forms, and equipped for daily operations.

QUALIFICATIONS:

• Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both teammates.
• Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness.
• Basic mathematical skills to count, add, or subtract items and make sure that the right quantity of products is selected.
• Attention to detail and accuracy.
• High school diploma or equivalent required; additional training in security or logistics preferred.
• Prior experience in security, truck gate operations, or logistics coordination strongly preferred.
• Basic computer skills and familiarity with logistics tracking systems (TMS/WMS experience a plus).
• Ability to remain calm and professional in high-pressure or emergency situations.
• Knowledge of DOT regulations and truck yard safety procedures is an asset.

PHYSICAL REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the essential duties and responsibilities of this job.

• Must have the ability to talk and hear; must be able to hear warning horns on moving machinery and equipment.
• Specific vision abilities required to perform this job include close and distance vision, depth perception, color vision, peripheral vision, and the ability to adjust focus.
• Must exhibit a high level of endurance, energy, and strength to successfully perform position.
• Ability to work outdoors in varying weather conditions (heat, cold, rain, snow).
• Ability to stand, walk, or sit for extended periods in a guard shack environment.
• Occasional lifting of up to 25 lbs. (e.g., moving barricades, handling packages).
• Visual acuity to read documents, verify identification, and monitor surroundings.
• Manual dexterity for operating radios, phones, and computer equipment.

WORK ENVIRONMENT:

While performing the duties of this job, an operator regularly works near moving mechanical apparatus and is regularly exposed to vibration and moderate to high noise levels. The primary work location is an outdoor guard shack at the facility entrance. Exposure to outdoor weather conditions year-round is expected. Role will have frequent interaction with truck drivers, visitors, and internal staff. May be required to work evenings, weekends, or holidays depending on operational needs. This role involves both independent work and frequent communication with other departments.

Jetro/Restaurant Depot is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.