Field Service Technician

Job Description

Job Description

We are looking for a Service Technician to add to our team!

The job consist of :

• assisting the Field Technicians with resolving both hardware and software issues (at customer site) working closely with Production, R&D and Back Office for technical evaluations
• Diagnose and resolve mechanical, electrical, electronic, and software issues on installed equipment.
• Provide remote and on-site technical assistance to customers.
• Prepare technical reports and service documentation following interventions.
• Update and configure PLC, HMI, SCADA, and related control software.
• Install software patches and updates on existing systems.
• Customize PLC logics and HMI interfaces based on customer requirements.

The candidate must have:

• Solid understanding of mechatronic systems and industrial automation.
• Hands-on experience with PLCs and hardware (Siemens essential; Rockwell,

Beckhoff, or similar preferred) and with HMI interfaces

• Ability to read electrical schematics and mechanical drawings.
• Familiarity with industrial programming languages (Ladder Diagram—LD,

Structured Control Language—SCL).

• Good knowledge of Windows/Linux operating systems and industrial networks
• Availability to travel overnight (estimated time 40%-50%) on national basis (and Canada) for customers support and machine installation.

Preferred skills:

• Ability to draft technical manuals, operational guides, and intervention reports.
• Conduct technical training for customers on system operation and maintenance.
• Maintain and update internal technical documentation (schematics, software

versions, configuration files).

• Technical diploma or degree in Mechatronics, Automation, Electronics, or

similar field.

This is a Direct Hire position with the client company, benefits available through client site.

You should be proficient in:

• Mechanical Troubleshooting Skills
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation

Machines & technologies you'll use:

• SCADA
• Programmable Logic Controller (PLC) (Beckoff, Siemens)