Commercial Tire Service Technician
Commercial Tire Service Technician
Position Overview
Cook Tire is seeking a motivated and customer-focused Commercial Tire Service Technician to join our growing team in Lufkin, Texas. This role is ideal for a hardworking professional who enjoys working with commercial customers, fleet vehicles, and roadside service while delivering exceptional customer experiences.
As a Commercial Tire Service Technician, you will provide professional tire service and support for commercial trucks, trailers, fleet vehicles, construction equipment, and service vehicles. This position includes both in-shop and roadside service responsibilities, requiring you to respond promptly to customer needs, perform tire inspections and repairs safely, and represent FastLap with professionalism at all times.
At Cook Tire, we are redefining the tire and automotive service industry through a technology-forward, customer-centric approach that values both our customers and teammates. We offer stable employment, career advancement opportunities, comprehensive benefits, and a team-oriented environment where your contributions matter.
Key Responsibilities
Commercial Tire Service
- Mount, dismount, balance, rotate, and repair commercial truck tires
- Inspect tires for wear, damage, and proper inflation
- Perform tire replacements and preventative maintenance
- Identify and recommend appropriate tire solutions
Roadside Service
- Respond to roadside assistance calls safely and professionally
- Perform emergency tire repairs and replacements
- Communicate arrival times and service updates to customers
- Complete service documentation accurately
Equipment & Safety
- Operate tire changers, hydraulic jacks, compressors, and balancing equipment
- Follow all OSHA, DOT, and company safety procedures
- Maintain a clean and organized work environment
- Properly inspect and maintain service vehicles and equipment
Customer Experience
- Deliver exceptional customer service and support
- Communicate repair recommendations professionally
- Build positive relationships with commercial and fleet customers
- Represent FastLap in a professional manner at all times
Qualifications
Required Qualifications
- Valid driver's license with acceptable driving record
- Ability to lift 75 pounds repeatedly
- Ability to work in varying weather conditions
- Ability to work on-call or flexible schedules when needed
- Strong work ethic and dependable attendance
- Customer-focused attitude and professional demeanor
Preferred Qualifications
- Commercial truck tire experience
- Roadside service experience
- Commercial Driver's License (CDL) or ability to obtain
- Mechanical aptitude and basic vehicle maintenance knowledge
- Previous tire service industry experience
- DOT medical card or ability to obtain
Benefits Package
Cook Tire offers a comprehensive benefits package to support your success and well-being:
- Weekly payroll
- Medical, dental, and vision insurance
- Employer-paid life insurance
- 401(k) and Roth retirement plans
- Paid time off
- Paid holidays
- Employee Assistance Program
- Ongoing training and career development
- Advancement opportunities within a growing organization
Apply Today
If you are looking for more than just a job and want a long-term career with a growing company that values your success, we encourage you to apply today. Join the Cook Tire team and drive your career forward!
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