Sales Account Manager | Inside Supermarket Systems Sales
- Manage a portfolio of independentgrocersand smaller retail accounts, serving as the primary relationship owner and trusted advisor.
- Maintain a structured communication cadence to strengthen partnerships, proactivelyidentifycustomer needs, driveupsellingand cross-selling opportunities, and support long-term revenue growth.
- Conduct Annual Business Reviews (ABRs) to assess performance, review service levels, discuss strategic goals,identifyexpansion opportunities, and manage maintenance renewals to ensure high retention and recurring revenue stability.
- Develop and execute annual account plans focused on retention, renewal security, competitive defense, and revenue expansion.
- Generateaccuratequotes, proposals, and renewal documentation while actively managing pipeline activity in Salesforce (CRM).
- Monitor system lifecycle milestones, aging equipment, and campaign initiatives to proactively recommend upgrades and replacements.
- Achieve assigned revenue, renewal, and activity targets while providingaccurateforecasting and account updates to Sales Leadership.
- Address customer inquiries and service concerns promptly, collaborating with internal teams to ensure resolution and customer satisfaction.
- MaintainaccurateandtimelyCRM documentation while communicating key account updates internally.
- Preserve confidential information and follow all company policies and procedures.
- Experience supporting independent retailers or grocery accounts preferred
- Proventrack recordof meeting or exceeding sales quotas
- CRMproficiency(Salesforce preferred)
- Strong consultative selling and relationship-building capabilities
- Ability to manage a high-volume account portfolio
- Bachelor'sdegree inbusiness, Marketing, or related field preferred (or equivalent experience)
- Occasional travel for customer visits (as needed)
- Microsoft Office experience (Word, Excel, PowerPoint)
- Work hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. Extended hours may be required depending on customer needs and business demands.
- Compensation structure includes base salary plus commission tied to quota attainment, renewal performance, and revenue growth. B
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