IT Business Lead Analyst

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, New Jersey location.

Duties: Plan and initiate information technology (IT) projects related to development of mortgage trading platform. Engage with traders, salespeople, product developers and quality assurance testers to gather technical requirements and document them for development of mortgage trading, position, and pricing platforms. Analyze business needs relating to mortgage trading business, products, processes and data to prepare business requirement documents and user stories for requirements and use cases. Capture and document process flows, data flows, and user journeys using Visio and Powerpoint. Maintain traceability of requirements. Analyze data flows across various upstream and downstream applications. Assist technical teams in analyzing issues and translating requirements. Conduct testing cycle including review Quality Assurance (QA) test cases and perform sprint acceptance testing. Maintain project deliverables, including reporting and tracking statuses using Jira, PowerPoint, Excel and Confluence. Analyze complex requirements and provide resolution for issues identified by users during deployment for agency and non-agency mortgage trading. Manage timelines, milestones and streams of projects in a Scrum environment. Track, resolve and escalate issues for projects and ensure relevant stakeholders are informed. Create presentations to be used with business audiences of various levels. Communicate with stakeholders on statuses of deliverables and flag potential risks and delays to completion of projects. Work with cross functional teams to ensure alignment on project goals. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree (3 or 4 year) in Commerce, Business, IT or related field and 6 years of experience as a Business Analyst, Quality Assurance Analyst, IT Quality Senior Manager, or a related position involving management of IT projects of mortgage trading, position, and pricing platforms for the banking industry. 6 years of experience must include: Coordinating with offshore and onshore testing teams; Supporting test strategy preparation, creation of test plans, development of automation scripts, and text execution; Mortgage trading, position, and pricing platforms; Mortgage-backed securities business and product knowledge; Visio and PowerPoint; Quality Assurance and sprint acceptance testing; Jira, Excel and Confluence; Scrum Methodologies; and Risk Management. Applicants submit resumes at Please reference Job ID #25884170. EO Employer.

Wage Range: $178,780 to $205,000

Job Family Group: Technology

Job Family: Business Analysis / Client Services

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Job Family Group:

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Job Family:

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sept 16, 2025

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