Inventory Control Supervisor

The RealReal

Perth Amboy, NJ

About The Role
The Inventory Control Supervisor will oversee the daily operations of the Inventory Control team. This position ensures the seamless flow of products through the inbound and outbound processing pipeline and establishes and maintains critical metrics for inventory control. Reporting directly to the Senior Manager of Inventory Control, the Inventory Control Supervisor will engage with employees at all levels across the company, fostering strong cross-functional relationships. As a key member of the asset protection team, this role is essential in maintaining operational efficiency and reducing overall shrink.
What You Get To Do Every Day
Oversee tasks to minimize inventory shrink exposure - manage workload related to mis-ships, over goods, RTS, donations, and no SKU’s
Oversee a team of exceptions associates and help with delegation of daily tasks
Conduct audits and spot checks to ensure physical inventory matches system records
Reconcile inventory written off as shrink
Implement solutions to maintain inventory accuracy and minimize loss
Partner with cross functioning departments to provide visibility into inventory exceptions
Handle escalated product investigation from consignor relations and customer service
Handle all department reporting and monthly audits including count on hand adjustments
Assist with building department metrics, goal settings and tools for tracking productivity for operations associates
What You Bring To The Role
Minimum Requirements:
1 to 2 years work experience in inventory exceptions, product analysis, ecommerce production or related fields
Roll up the sleeves, action-oriented mindset to have an impact in a fast-paced, rapidly changing and explosive growth environment
Strong analytical and business intelligence background is preferred
Strong leadership ability and desire to work in a fast-paced startup environment
Experience in ecommerce operations is preferred
Comfort working with deadlines and metrics
Must be able to lift heavy boxes up to 50 lbs and stand for extended periods of time
Preferred Requirements:
Excellent leadership qualities
Must be able to create reporting and present data
Compensation, Benefits, + Perks
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
The expected salary range for this role is $57,317.00-$65,504.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Posted 2025-08-05

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