Captain

Heirloom Kitchen, the flagship restaurant and OG within Good Trouble Hospitality, is seeking a Captain to join our front-of-house team. At Heirloom, our servers are called Captains—because they guide the guest experience from start to finish with confidence, warmth, and attention to detail.

As a Captain, you are the primary point of contact for your guests. You set the tone at the table, communicate closely with the kitchen and service team, and ensure every detail of the dining experience feels thoughtful and intentional.

What we’re looking for:

• A genuine passion for hospitality and a guest-first mindset

• Strong food knowledge and the ability to confidently guide guests through our menu and dining experience

• Excellent communication skills and a calm, professional presence on the floor

• Prior experience in a high-level or detail-driven restaurant environment

• A strong sense of teamwork, accountability, and pride in your work

What you’ll do:

• Lead your tables through their dining experience, from greeting to farewell

• Accurately present menu items, answer questions, and communicate clearly with the kitchen

• Maintain awareness of pacing, timing, and guest needs throughout service

• Work collaboratively with captains, support staff, and management to ensure smooth service

• Uphold Heirloom Kitchen’s standards of hospitality, professionalism, and care

Why Heirloom Kitchen:

Heirloom Kitchen is a chef-driven, BYOB restaurant focused on intentional food and genuine hospitality. We value consistency, teamwork, and people who care deeply about the guest experience. At Good Trouble Hospitality, we believe great service starts with a strong, supported team.

If you take pride in creating memorable guest experiences and thrive in a thoughtful, fast-paced environment, we’d love to hear from you.

📩 To apply: Please send your resume along with a brief note about why you’d be a great fit for the Captain role.