Order Entry Clerk
Job Description
Job Description
We are looking for a meticulous and customer-focused Order Entry Clerk to join our team in New Brunswick, New Jersey. This long-term contract position requires onsite availability and offers the opportunity to contribute to vital business operations within the food and food processing industry. In this role, you will play a key part in maintaining accurate order processing, addressing customer needs, and supporting accounts receivable functions.
Responsibilities:• Enter customer orders accurately into the company's custom systems and QuickBooks, ensuring all details are correct.
• Coordinate the setup and processing of new customer orders, including initial sales information.
• Manage customer purchase orders and input data into the system with precision and attention to detail.
• Resolve order issues, such as correcting discrepancies between shipped and ordered products.
• Collaborate with logistics, sales, inventory, and finance teams to ensure seamless order fulfillment.
• Track orders throughout their lifecycle, ensuring invoices and shipping confirmations are accurate.
• Support accounts receivable processes by verifying pricing, applying surcharges, and assisting with collections.
• Ensure proper invoicing by including applicable fees, such as freight and tariff charges.
• Develop a strong understanding of the company’s products, customers, and specific operational requirements.• 1–5 years of experience in order entry, data entry, or customer service roles.
• Proficiency with accounting software like QuickBooks and familiarity with custom inventory systems is preferred.
• Strong attention to detail and accuracy in data entry tasks.
• Ability to manage customer-specific orders and address unique requirements.
• Excellent organizational and multitasking skills.
• Effective communication skills to collaborate across departments.
• Experience in the food and food processing industry is a plus.
• Familiarity with surcharge applications, such as freight and tariff fees, is beneficial.
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