Site Reliability Engineer [Multiple Positions Available]

JPMorgan Chase & Co.
Jersey City, NJ

Job Description

DESCRIPTION:

Duties: Collaborate with business partners to understand their systems and processes. Identify toil and gaps in the existing Telemetry solutions. Propose detailed automation solutions to fill the gaps and to reduce the toil. Drive the development and delivery of SRE solutions to develop and maintain advanced telemetry solutions, design visualization tools for telemetry and observability, engineer machine learning solutions to automate telemetry systems. Stay informed about the latest trends in Artificial Intelligence, Machine Learning, Large Language Models, Generative Artificial Intelligence and operate with a continuous improvement mindset. Collaborate with stake holders and vendors to finalize SLO (Service Level Objectives) and SLI (Service Level Indicators) of any given product.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, Information technology or related field of study plus 3 years of experience in the job offered or as Site Reliability Engineer, Java Developer, Software Engineer, Support Engineer, Java Developer, Programmer Analyst, Application Developer, or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, Information technology or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Java Developer, Software Engineer, Support Engineer, Java Developer, Programmer Analyst, Application Developer, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: utilizing DevOps technologies on Linux and Windows platform to build CI/CD pipelines (Continuous Integration and Continuous Development); VOIP (Voice Over Internet Protocol) technologies and associated tools including Network Analyzers, to implement Telemetry and Observability solutions; utilizing Java or Python and SHELL scripting to develop applications capable of handling high data loads using advanced programming techniques including multithreading, asynchronous processing, and optimization for performance and scalability; working on cloud platform (AWS) to migrate on-premise solutions to cloud. This position requires any amount of experience with the following: utilizing DevOps and SRE (Service Reliability Engineering) operations on AWS Cloud Technologies to achieve enhanced system reliability, continuous integration, delivery, and efficient infrastructure management; developing and optimizing microservices using Lambda Functions with MicroNaut and integrate No-SQL databases to achieve scalable, efficient, and resilient application architectures that enhance data accessibility and system performance; VOIP Analysis (Signaling level message) using Wireshark to troubleshoot network issues; using Containers including Docker and Kubernetes for deployments for Telemetry solutions; developing observability solutions with Grafana dashboards to achieve real-time system monitoring and proactive issue resolution; advancing Push Notification Technologies including Google (FCM) Firebase Cloud Messaging, AWS (SNS) Simple Notification Service, and high-density messaging with Kafka; using Authentication and Authorization technologies including Oscar and OpenAuth to protect APIs (Application Programming Interfaces) by ensuring secure access control; using SonarQube, JUnit, MicronautTest, and Power Mockito for comprehensive code and testing coverage to ensure high- quality software and early issue detection; Multithreading, high payload, distributed applications using Akka.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. In addition, please visit:

Job Location: 575 Washington Blvd, Jersey City, NJ 07310.

Full-Time. Salary: $157,500 - $185,000 per year.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Posted 2026-02-09

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