Ironclad Application Specialist

Ironclad Application Specialist

Job Summary

We are seeking a highly motivated and skilled Ironclad Application Specialist to manage the full lifecycle of the Ironclad application for our OpCos. This role involves everything from initial design and configuration to ongoing support. The ideal candidate will be a proactive, "can-do" professional who thrives in a fast-paced, small-team environment.

Responsibilities

• Design and Configuration: Work directly with clients to design and configure the Ironclad application to meet their specific workflows and business needs.
• Testing and Quality Assurance: Conduct thorough testing to ensure all configured workflows function correctly and meet the client's requirements.
• User Acceptance Testing (UAT) Support: Provide dedicated support during UAT, addressing any issues that arise and ensuring a smooth transition for users.
• Training and Onboarding: Lead user orientation sessions, create training materials, and deliver training to new users, leveraging existing resources whenever possible.
• Legacy Data Migration: Oversee the upload of legacy data into the new Ironclad system, coordinating with third-party support as needed.
• Ongoing Support: Serve as the primary point of contact for ongoing support requests and maintenance of the Ironclad application.
• Project Management: Provide light-touch project management for all tasks related to the implementation and support of the Ironclad application.

Minimum Requirements

• A proactive, results-oriented "can-do" attitude and strong social awareness.
• Demonstrated experience with at least one high-quality implementation of Ironclad CLM (Contract Lifecycle Management) software.
• Possession of an Ironclad Admin certification.
• Technical competence to deliver high-quality Ironclad builds, understanding that while it is a no-code tool, the quality of configuration is paramount.
• The ability to work effectively as part of a small, fast-paced team.

Required Skills : Enterprise Application Support

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No