DME Sales and Service Associate
Job Responsibilities:
· Service current physician and clinic accounts for our medical products and provide exceptional customer service to all physicians and staff.
· Perform patient care functions including, but not limited to, patient measurements and application of orthopedic soft good devices such as knee orthoses, spinal bracing, ankle-foot-orthoses, and other devices as necessary.
· Must have a command of all products and services and communicate these effectively to the customer. This includes knowledge of the functionality, features, and benefits that differentiate our products from the competition.
· Communicate with clinical staff to receive proper documentation to create a billable episode of care.
· Manage and maintain inventories of consigned products within accounts. Review inventory reports and provide information as needed to the external and internal teams to improve and resolve discrepancies.
· Screen calls and emails regarding patient status and reports potential problems to internal and external resources.
· Appropriately communicate and legibly document all care provided to the patient.
· Collaborate with the healthcare community (physicians, nurses, medical assistants and other team members) to organize and prioritize functions necessary for patient care delivery.
· Attend regional and corporate meetings, trainings, and seminars as needed.
· Adhere to the Medical Centers policies and procedures and core values.
Requirements:
· B.A or B.S. Degree preferred.
· Background or experience in healthcare, sports medicine, physical therapy, or athletic training preferred.
· Valid Driver’s License
· Knowledge of Human Anatomy
· Competent in Microsoft based Platforms (Word, Excel, Powerpoint, Teams, Outlook)
· Ability to travel (drive) throughout the territory during the day.
· Hard-working with a strong work ethic and willingness to learn.
Compensation Range :
Base pay of $20-$30/hr with a monthly expense reimbursement for all eligible expenses. Monthly Bonus/Commission opportunity upon review. This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market. Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply.
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