Business Process Documentation Specialist

Our client, an eCommerce company is looking for a hands-on Business Process Documentation Specialist to join their IT department and play a key role in documenting and optimizing business processes across our ERP, e-commerce platforms, WMS systems, and related integrations.

This role is on-site and full-time, supporting a major migration to Microsoft Dynamics 365 Business Central.

The ideal candidate is highly organized, process-driven, and comfortable working across technical and non-technical teams to translate business operations into clear, actionable documentation and requirements.

Responsibilities:

• Document current-state (AS-IS) business processes across ERP, e-commerce, WMS, and related systems
• Create clear process maps, workflows, and system interaction diagrams
• Analyze system integrations and business rules (orders, inventory, pricing, fulfillment, finance)
• Translate business needs into functional requirements for Business Central
• Support Business Central migration, including gap analysis, configuration validation, and UAT
• Work closely with on-site stakeholders, IT, vendors, and implementation partners
• Identify process improvements and standardization opportunities

Qualifications:

• 4+ years of experience as a Business Analyst in ERP or IT environments
• Strong experience documenting complex workflows and multi-system integrations
• Hands-on experience with ERP systems
• Excellent written, verbal, and stakeholder communication skills Preferred Qualifications
• Experience with Microsoft Dynamics 365 Business Central
• Experience with ERP implementations or migrations
• Familiarity with e-commerce platforms and WMS systems
• Experience with process mapping and requirements documentation tools

Location: Edison NJ
Salary: $85K