Business Support Specialist, IT
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at
Location: USA - Iselin, Wood Ave
Division: Group
Job Posting Title: Business Support Specialist, IT
Time Type: Full Time
Job title
IT Business Support Specialist
Area
Regional IT Services- Region AMER
Reporting line
Reports to the Sr. Manager, Regional IT Services, Architecture and Projects
Purpose of the job/ Overall responsibility
Provide high-level administrative support to the Regional Team, ensuring smooth operation of the Regional IT Services leadership office. This role manages schedules, coordinates meetings and communications, and facilitates the efficient execution of strategic and operational priorities. The Business Support Specialist serves as a key liaison between the Regional IT Services Team, internal stakeholders, and external partners.
Success criteria/KPI
- Positive feedback from the leadership team on support quality.
- On-time completion of administrative and coordination tasks without escalation
- Smooth logistical and administrative support for RITS led initiatives
Key Tasks
- Manage office administration for the Regional IT Services team, ensuring organized workflows and efficient processes.
- Prepare, review, and format presentations, reports, and documents for leadership and external audiences.
- Coordinate meetings, events, and workshops, including agendas, logistics, and follow-up actions.
- Support budget tracking and expense management for the Regional IT Services Team.
- Assist with internal communications and engagement activities.
Skills:
- Excellent communication, networking and interpersonal skills.
- Highly structured
- High energy and service level
- Flexibility
- Ability to manage cross-functional and cross-area interfaces
- Analytical ability to overview complex material and get to the core matter
- Organizational skills (prioritize, plan, assign and control
Experience in:
- Administrative routines and general administration
- Finance reporting
- Working with procurement
- Working with IT Support Organisations.
- Project Coordination
Authority level
- Authority to coordinate logistical arrangements within approved Direct and manage planning, cross regional ADM activities, resource management, and personnel assistance to Regional IT Director budgets.
Staff responsibility
No direct reports, but coordinates activities with other colleagues in the region, cluster Directors, regional support functions, administrative staff, and project teams.
Internal working
relations
Close collaboration with the Head of Regional IT Services, Regional IT leadership team, and business unit leaders.
Regular interaction with internal departments, global IT teams, and external stakeholders. Collaborates with facility management, building management, procurement, and compliance teams for site-related initiatives.
Professional qualifications
- Diploma or degree in business administration, or related field preferred.
- Proven experience in a business support role at senior leadership level.
- Proficiency in MS Office Suite and collaboration tools.
Personal qualifications
- Excellent organizational and time management skills.
- Strong interpersonal and communication abilities.
- Proactive, adaptable, and able to work under pressure with competing priorities.
- Ability to manage cross-functional and cross-area interfaces
- Analytical ability to overview complex material and get to the core matter
For this position, the expected base pay range is $70,000-$85,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook .
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