Lead Electrical Service Technician

Our client is looking to fill a Lead Electrical Service Technician. The role will play a fundamental role in offering quality service to customers and the overall growth of the Service Department.

Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Inspectelectrical components, such as transformers and circuit breakers.


• Identifyelectrical problems using a variety of testing devices.


• Troubleshoot, diagnose, install and repair electrical components in a residential environment.


• Installs electrical equipment in accordance with applicable electric code.


• Follow all company and safety and security policies and procedures.


• Anticipate and address customer service needs.


• Work rapidly without compromising quality in order to minimize down times.


• Communicate estimated timelines for repairs to those impacted.


• Conduct tests and assessments of new systems and repairs to ensure quality.


• Commit to compliance with all safety standard and regulations at all times.


• Perform preventative maintenance to stay ahead of potential issues.


• Log all services, expenses, pictures and report progress to Service Fusion.


• Maintain all equipment in excellent working order.


• Demonstrable knowledge and skills for electrical installation, maintenance and repair of electrical systems and equipment.


• Provide excellent customer service


• Maintain proper stock, parts, tools, and safety equipment in the vehicle


• Travel to job sites in service area, and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customers.


• Obtain customer authorization/signature for payment (or financing) at completion of job.


• Assist customers in evaluating repair vs. replace options.


• Knowledge of local electrical codes and ability to apply them in a practical manner on each job.


• Properly complete paperwork.


• Join the on-call rotation.


• Participate in training allowing you to grow and develop as a professional.

Required Experience, Skills and Qualification

• 5-7 years of residential and/or small commercial experience with the following electrical installations: recessed lighting, wiring new homes, Tesla Chargers, Generators, kitchen renovations, service changes, pools, bath renovations, troubleshooting, repairs, offices fit-outs, service calls


• Generator service tech certification is a plus

• Working knowledge of hand tools, power tool and electronic test equipment


• NEC knowledge.


• Must have valid driver s license and maintain a clean driving record.


• Strong customer service skills.


• Must have own tools and reliable transportation.


• Must be able to work independently.


• Willingness to work overtime and "on call" shifts as needed


• Maintain company vehicle clean, inside and out, as well as keep truck inventory up to date.

• Ensure uniform and personal appearance are clean and professional.

Our client offers a competitive salary, medical, dental, vision, 401k, PTO and NJ Sick leave

This is a full-time position. 5 Days and 40 hours of work are Monday through Friday, 7:00 a.m. to 3:30 p.m. (half an hour lunch)

Benefits: Medical Dental and Vision benefits available 90 days after date of hire; PTO, Paid Holidays, 401K, NJ Sick Leave

While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision and distance vision.

AAP/EEO Statement

Our Client is an Equal Opportunity Employer (EEO), employer and is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call the HR Office at ext 100.