Technician, Maintenance & Trainer

Job Description

Job Description

Role Overview

The Maintenance Technician & Trainer is responsible for advanced troubleshooting, repair, and maintenance of manufacturing and Packaging equipment, while also serving as a mentor and trainer for mechanics and operators. This role combines technical expertise with leadership, ensuring production continuity, conducting hands-on training sessions, and developing team skills in equipment operation, preventive maintenance, and troubleshooting. The position remains fully engaged in floor operations and is not exempt from performing direct technical work.

Areas of Responsibility

Technical Trainer:

• Needs Assessment: Evaluate skill gaps in maintenance, mechanical/technical and machine operator teams and recommend or propose appropriate training.
• Training program Development: Design and develop comprehensive training programs which outline the contents of the training along with instructional materials and training aids to teach individuals complex technical skills on equipment.
• Training Delivery: Conduct on the Job training sessions including interactive troubleshooting sessions to teach technical concepts and practical skills to both maintenance and operational team members.
• Program evaluation: Monitor and analyze the results of training programs and sessions to assess their effectiveness, gather feedback, and make necessary adjustments.
• Mentorship: Guide and mentor other trainers, ensuring consistency in training techniques and delivery.

Engineering & Maintenance support:

• Attend FAT: Attend Factory acceptance testing for new equipment at manufacturers’ site, requires traveling both locally and internationally.
• Support Equipment Installations & Validation: Provide support for new equipment installation by coordinating and working closely with manufacturer technicians and installers for the installation, commissioning and validation of new equipment while learning the new technology as well.
• Trouble shooting: Assist in troubleshooting complex technical and mechanical issues on packaging and processing equipment.
• Foster Teamwork: Maintain a work environment that supports teamwork and continuous process improvement.
• Preventative Maintenance Coordination: Work closely with maintenance team to establish robust and effective preventative maintenance practices.
• Document development: Assist in the creation of Preventive maintenance procedures and SOPs.

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Quality

• GMP Compliance: Maintain proper growing and hygiene to ensure product integrity according to cGMPs and company policies.
• Procedure Adherence: Follow batch records, SOPs, and cGMP guidelines to meet product specifications and tolerances.
• Policy and Procedure Compliance: Ensure full compliance with company policies, procedures, GMPs, Ethical Business Practices, and SOPs always.
• Documentation: Ensure operation logs, work orders, and other documentation are fully completed, signed, and comply with company standards and regulatory requirements.

People

• Foster Collaboration: Create an environment that respects and values diverse backgrounds.
• Effective Communication: Establish and maintain effective relationships with peers, team members, and senior managers to ensure clear communication.
• Goal Setting: Align goals and objectives with the organization for self and direct reports, create action plans, set milestones, and deliver progress reports and development plans for team members.
• Employee Development: Develop employees to contribute to daily operational success.
• Cross-functional Support: Learn and understand specific Facilities and Engineering operations to provide support in other areas as needed.
• Identify Strengths and Weaknesses: Assess team members to ensure optimal performance and provide support and training where needed to develop skills and strengthen the team.

Other Responsibilities Including Safety

• Safety and Responsibility: Work safely and responsibly to create an injury-free and incident-free workplace.
• Training Compliance: Comply with all job-related safety and other training requirements.
• Communication with Management: Keep management informed of area activities and significant Issues.
• Extended Hours: Work extended hours, and occasional weekend overtime as required.
• Other Duties : Perform other duties as assigned.

Requirements

Education & Qualification:

• Degree Requirement : BA/BS degree in mechanical engineering with 3+ years of field experience.
• Industry Experience : Minimum of three (3) years of work experience in nutrition, supplements, food, or pharmaceutical manufacturing industries.
• Technical Expertise : Deep knowledge of specific technologies, software, or equipment relevant to the industry.

Certifications, Licenses, Credentials:

• None Required

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Skills & Ability

• Teamwork : Demonstrates ability to work collaboratively and assist others.
• Precision : Able to follow written instructions precisely and perform basic math calculations as required.
• Regulatory Knowledge : Understands and is knowledgeable of cGMP, OSHA standards, etc.
• Communication Skills : Ability to explain complex technical concepts clearly and effectively to diverse audiences.
• Process Knowledge : Knowledge of processes including Blistering, cartoning, solid dose packaging etc...
• Language Proficiency : Demonstrates the ability to read and write English to understand industry-regulated instruction sheets, manuals and SOPs.

Physical Requirements

• Lifting : Ability to lift 50 lbs. and occasionally lift and move up to 75 pounds.
• Mobility : Must stand and walk on the production floor for a minimum of 6 hours per shift.
• Manual Dexterity : Uses hands to finger, handle, feel, or operate objects or controls, lifting to waist height and/or above shoulder height, frequent bending from the waist, squatting, and walking short distances.
• Flexibility : Occasionally works from a rolling ladder or step stool, able to lean over equipment, and kneel on the floor to clean under the equipment.
• Personal Protective Equipment (PPE) : Must be able to wear all PPE including a lab coat, face mask, booties, gloves, safety glasses/goggles, and respirators.

Work Environment

• Manufacturing Setting : Work is regularly performed inside a manufacturing environment where temperatures can be moderate. Exposure to dust, odors, noise, and fumes is common. The noise level is usually moderate.
• Chemical Exposure : Employees can be exposed daily to chemicals and cleaning agents.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

USPL is proud to be an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Benefits And Compensation: Our benefits are designed to help you move forward in your career, and in areas of your life outside of USPL. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance. We also offer a matched 401(k) savings plan. Employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, sick time, etc. Newly hired employees receive up to 10 days of vacation the first year, which grows to 12 days starting the second year of employment.