Manager, People Business Partner - RLS NA, East

Position Overview

Manager People Partnerships, Ralph Lauren Stores - East is responsible for supporting the strategic execution of People (Human Resource) programs by fostering productive cross-functional relationships with internal and cross-functional partners as well as leading end to end employee investigations and providing day to day employee relations support. Teamwork, relationship management, effective communication, coaching, and problem solving are critical aspects of this role.

Essential Duties & Responsibilities

Talent Acquisition & Onboarding:

• Partner with the Line Manager to support the selection & hiring process for General Manager and Assistant Manager positions.
• Provide feedback and recommendations regarding candidate profiles and insight into market trends to support in the attraction and retention of high caliber talent.
• Ensure consistent use of interview tools and networking best practices.
• Support in New Store Opening projects, when needed.
• Ensure a consistent and successful onboarding employee experience for all levels.
• Partner on onboarding plans with Senior District Director and Learning & Development.
• Provide feedback and recommendations regarding candidate profiles and insight into market trends to support in the attraction and retention of high caliber talent.
• Ensure consistent use of interview tools and networking best practices.

Employee Engagement & Retention:

• Actively identify and seek to resolve drivers of employee turnover and implement best practices to retain top talent.
• Advocate for initiatives that will positively impact the employee population.
• Support the field population with talent initiatives that drive employee enablement and engagement, including diversity and inclusion committees, communities of interest, and other Ralph Lauren talent experience programs.

Talent and Performance Management:

• Drive and manage the Annual Performance Management (Pathway to Growth) Cycle, leading performance rating calibration with field leadership team.
• Executive Talent Review process and provide strategic guidance and recommendations for employee development, succession planning, and retention of high potential talent. Ensure District Leaders are leveraging tools and resources for talent planning and provide recommendations on talent gaps and succession plans.

Employee Relations:

• Support, coach and advise leadership with all employee relations and performance management matters.
• Manage conflict resolution, complaints and conduct investigations for timely resolution. Make recommendations and partner with the Global People Practices and Legal teams ensuring consistency with organizational policy, practice and local regulations.
• Analyze store trends, data and lead proactively to resolve disputes. Conduct climate surveys across the region when appropriate.

Change Management and Project Management:

• Coach employees through change and encourage adaptive behaviors to ensure individual and team success.
• Lead People functional projects and business-related projects, as required.

Learning & Development:

• Partner with the Learning & Development team to support talent/leadership development initiatives.
• Provide ongoing support and coaching to District Director regarding their personal development plans and the development of their teams.

HR Administration & Employee Maintenance: ·

• Responsible for ensuring compliance with all required employment practices across with Legal and Global People Practices.
• Partner with People Associate and cross-functional People partners to ensure a seamless process that supports day-to-day people operations and policy. ·
• Rec ommend lifecycle employee changes to improve the employee experience.

Experience, Skills & Knowledge

• Human Resources Generalist experience in a Luxury Retail or Luxury Hospitality environment required, with prior progressive HR experience and strong business acumen.
• Demonstrated experience managing employment law, working knowledge of requirements in California
• Experience in Talent Management and Development, Learning & Development, Succession Planning,
• Talent Acquisition, Employee Engagement, Performance Management, Employee Relations
• Ability to establish strong relationships with key business partners and all levels of leadership · Strong Project Management and presentation skills ·
• Excellent written and oral communication skills with the ability to effectively influence business partners at all levels · Ability to work under pressure and juggle multiple priorities simultaneously ·
• Ability to travel frequently within assigned territory and NYC area

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.