Host/Hostess at Valente's Cucina
Job Description
Job Description
Valente’s is looking to add a full-time Host/Hostess to our growing team.
Skills & Requirements
- Terrific organizational skills
- Complex problem solving abilities
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining, courtyard, and chef’s table areas
- Good physical condition to walk and stand during an entire shift
Responsibilities
- Call guests to confirm reservations
- Manage Open Table system
- Arrange floor plan based on reservations
- Add guest notes in Open Table
- Review reservations and notes with Front of House staff during pre-meal meeting
- Provide accurate wait times to guests
- Ensure a great customer experience when speaking with customers as they arrive and depart
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