Manager, Demand Planning

Role Overview:

The Manager, Demand Planning generates accurate monthly demand forecasts by applying advanced analytic techniques and tools in SAP IBP. This role builds and measures the forecast at multiple levels for accuracy: division, category, customer, SKU, and location. This role partners with various internal and external customers (Sales, Product Marketing, Finance, Supply Planning, Warehouse Operations, and Major Customer Accounts) to gather inputs to build the consensus demand plan through the Sales & Operations Planning (S&OP) process. This role serves as the main liaison between customers and account sales managers on weekly allocation quantities for constrained products and partners with the Order Management team to ensure accurate and timely execution of sales order fulfillment. The Manager, Demand Planning is responsible for a high level of analytics to track, report, and adjust forecasts based on forecast accuracy and bias trends to minimize forecast error and further present findings to stakeholders.

Duties & Responsibilities:

Demand Planning

• • Lead and perform all demand planning and management activities using various tools such as SAP Integrated Business Planning (IBP), Tableau, and other data collection methods
  • Understand product demand patterns and business trends by collecting and analyzing multiple data streams, and optimizing statistical forecast models in SAP IBP
  • Build forecasts at the SKU, DC location, customer, category, and divisional levels and confirm accuracy at each level
  • Work closely with Sales, Marketing, Warehouse Operations, and Purchasing to merge statistical forecasts, POS (point of sales) forecasts, and other manual inputs into a final consensus demand plan

 

Allocation Management

• • Maintain weekly allocation quantities on constrained SKUs with inventory shortages
  • Partner with Sales to understand the allocation splits across top accounts
  • Load SKU-Customer allocations into SAP S4/IBP
  • Track orders and shipments against allocations, redistribute if necessary
  • Coordinate with Order Management to ensure accurate and timely execution; adjust allocation as necessary

 

Analytics and Reporting

• • Manage, maintain, and track key performance indicators, such as Forecast Accuracy and Bias, Mean Absolute Percent Error (MAPE), and CV Error to optimize supply chain efficiencies.
  • Track forecast accuracy to identify opportunities to reduce forecast error
  • Build ABC XYZ segmentation to track demand variability across different levels of revenue impact
  • Provide Supply Planning demand variability information that aids their safety stock and inventory coverage
  • Create and present key data points to stakeholders in S&OP meetings to align on forecast, report month-over-month changes, and performance to fiscal year targets and budget
  • Use robust analytics, communicate results, and make recommendations to management

Experience & Qualifications:

Education

• • Bachelor's Degree (or equivalent experience) - Business, Supply Chain Management, Engineering, or related field

 

Experience

• • Minimum 7 years if experience in Demand Planning role using SAP Advanced Planning Systems such as IBP or APO (Advanced Planning and Optimization)

 

Licences/Certifications

• • APICS or ISM certification such as CSCP, CPIM, CPSM Preferred

 

Software/Technical Skills

• • Microsoft Excel
  • Microsoft Office (Outlook, Word, Powerpoint)
  • Data Analysis and Forecasting tools and ability to develop actionable insights from data
  • SAP IBP/APOSAP Advanced Planning Systems - (IBP) Integrated Business Planning or (APO), Advanced Planning and Optimization Preferred
    

 

Other Skills/Knowledge/Abilities

• • Strong analytical and problem-solving skills
  • Demonstrated ability to build trust and facilitate consensus among cross-functional teams
  • Ability to manage through complexity to identify solutions and deliver results
  • Solid attention to detail
  • Highly organized, self-motivated, and strong prioritization skills
  • Ability to demonstrate leadership skills, teamwork, innovation, and forward planning

 

Additional Details for This Role:

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid

 

Base Salary

• • The targeted base salary range for this position is  $105,000 - $120,000 per year.
  • Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.
    
    

Additional Compensation

• • This position is eligible for a 15% bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans.
  • Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect.