Acadian Health Field Supervisor

JOB SUMMARY: The Acadian Health Field Supervisor is responsible for the overall performance, culture, and professional behavior of the care team based at a designated Mobile Integrated Health (MIH) operations site. This role provides clinical and operational oversight to medics and nurses delivering in-home care as part of the Mobile Integrated Healthcare or Hospital at Home program. Responsibilities include staff supervision, training, quality assurance, operational readiness, and collaboration with interdisciplinary teams and healthcare partners.

REPORTS TO: Operations Supervisor 

Operations Manager

Director of Operations

Regional Vice President

EQUIPMENT: Mobile health documentation systems (e.g., tablets, mobile EHRs), clinical tools to include but not limited to suction devices, AED or cardiac monitor, 12 lead EKG, oxygen and oxygen deliver adjuncts, diagnostic tools (glucometers, pulse oximeters, BP cuffs), point of care testing equipment,

telehealth platforms, and any necessary medical equipment used in homebased care delivery.

DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Works an assigned clinical shift, providing care to patients in a frontline clinical role.
2. Provide day-to-day oversight and mentoring of MIH clinicians (medics and nurses).
3. Coaches employees, providing professional and personal guidance, aimed at optimizing performance and morale.
4. Responsible for employee documentation and maintenance of the computerized employee profile system (i.e., commendations, counseling’s, attendance, incident reports, etc.).
5. Set expectations for professional conduct and performance, ensuring alignment with program goals.
6. Promote a collaborative, patient-centered culture at the base location and at the command center.
7. Ensure daily readiness of personnel, vehicles, and equipment.
8. Assist in scheduling, shift coverage, and deployment of resources.
9. Support performance improvement efforts by tracking visit metrics, documentation compliance, and patient feedback.
10. Monitor clinical care for adherence to protocols and standards.
11. Conduct documentation reviews and case audits.
12. Participate in staff education, simulation, and case debriefings.
13. Serve as liaison between frontline staff and leadership.
14. Communicate updates, policy changes, and performance feedback.
15. Build relationships with partner hospitals, physician groups, and referral sources.
16. Represent the MIH program in community and healthcare settings.
17. Assist in onboarding new staff, piloting new care models, and special projects.
18. Participate in data collection and strategic planning.

QUALIFICATIONS:

1. Valid licensure as a Paramedic or Registered Nurse in the practicing state.
2. Minimum of 3 years of clinical experience (preferably in EMS, critical care, or home health).
3. Prior supervisory or team lead experience preferred.
4. Knowledge of MIH/CP programs and home-based care delivery is a plus.

INTERPERSONAL REQUIREMENTS :

1. High integrity, professionalism, and team-building capabilities in alignment with PIVOT values.
2. Excellent verbal and written communication.
3. Ability to coach and support field clinicians.
4. Flexible and able to adapt to evolving models of care.

TRAINING REQUIREMENTS:

1. Orientation to MIH operations and protocols.
2. Ongoing professional development and leadership training.

PHYSICAL DEMANDS AND ENVIRONMENT :

1. Must be able to enter a variety of home environments.
2. Able to lift 25–50 lbs of equipment.
3. Capable of prolonged periods of driving, walking, and patient interaction in home settings.

Physical activities and the amount of time spent performing each while on this job:

Weight lifting requirements and the amount of time spent lifting on this job:

Vision requirements:

X Color Vision (Able to identify and distinguish colors.)

 X Distance Vision (Clear vision at 20 feet or more.)

X Color Vision (Able to identify and distinguish colors.)

Peripheral Vision (Able to observe areas that can be seen up and down or to the left and right while eyes are fixed on a given point).

Depth Perception (Able to judge distances and spatial relationships.)

Focusing (Able to adjust the eye to bring an object into sharp focus.)

Specific situations that lead to environment conditions can include: hazardous materials, electrical emergencies, vehicle accidents, outdoor emergency settings, hurricanes, tornadoes, industrial accidents, conditions affecting driving, settings where heavy equipment such as extrication tools are in use, etc.

WORK ENVIRONMENT :

Specific situations that lead to environment conditions can include: hazardous materials, electrical emergencies, vehicular accidents, outdoor emergency settings, hurricanes, tornadoes, industrial accidents, conditions affecting driving, settings where heavy equipment such as extrication tools are in use, etc.

Exposure to environmental conditions and the amount of time exposed to each on this job:

Noise level associated with this job:

_X_ Moderate Noise (Ex: business office with typewriters and/or computer printers, light

traffic).

___ Loud Noise (Ex: metal can manufacturing, large earth-moving equipment).

___ Very Loud Noise (Ex: jack hammer work, front row at rock concert).