Specialist 2 - Strat Sourcing\/Logistics

Description:

Will the worker be primarily working on-site or remotely?: On-site at a J&J location


Work location site name: 1000 US 202 South, Raritan, NJ 08869
What days will the worker be expected to work?: ["Monday","Tuesday","Wednesday","Thursday","Friday"]


What hours will the contingent worker be expected to work?: 9am-5:30pm EST (Standard 40 hour work week)


Export Operations Specialist


Job Description: Entering sales orders, running order hold and error handling reports, satisfying special affiliate requirements/requests (i.e. specific lot/dating, etc.) in accordance with defined processes (SOP s), policies, quality controls, service quality guidelines and legal compliance activities (i.e., SOX, trade compliance, FDA, DEA). Ensures completion of inquiry/service requests (i.e. order status, stock availability, requests for documentation, etc.) to fulfillment to maintain a closed-loop process. Provides required Export documentation in advance of shipment arrival to prevent customs clearance delays, collaborating across multiple internal/external business partners to resolve import/export issues. Maintains detailed records in compliance with applicable GxP, SOX, safety and environmental requirements. Candidate will communicate action plans and resolution to affiliates and leadership as well as think and communicate cross-functionally with data to investigate, research and resolve all exceptions promptly and accurately. Supports implementation of process improvements and projects as advised, ensuring clear and timely communication on status to key partners. The candidate will also perform issue/dispute management (claims, returns authorization processing, certificate of destructions, etc.) using the Export EGC database application; and support recall activities and system testing as needed. Adheres to all policies, procedures, and service level agreements for the supported franchises and ensuring order accuracy for reporting. Completes required compliance trainings by assigned due date. Builds and maintains Standard Operating Procedures in relevant Document Management System. May be advised to work non-standard hours due to Global affiliate business needs and may be asked to perform other assignments as needed.


Top Three Skills: Cross-functional collaboration skills; Highly organized with the ability to handle multiple tasks simultaneously and effectively prioritize; Ability to communicate professionally and effectively through multiple channels (i.e. phone, email, and other business correspondence)

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