Studio Team Member

Job Description

Job Description

Company Description

Alpha Fit Club is a premier group fitness training program for all fitness levels. This circuit-style concept features a blend of total body strength training, coupled with high-intensity cardio. Members rotate through six stations in accountability packs of four people, challenging themselves for six minutes at each station. Each station varies between cardio and strength, or a combination of the two, which can be scaled for any fitness level. Our community of like-minded individuals strive to work hard and reach their goals.

Role Description

This is a part-time on-site position for an Operations Team Member at Alpha Fit Club. The Operations Team Member is responsible for supporting daily operations, communicating with members and guests, managing sales and inventory, and assisting with member experience

Responsibilities

• Greet and assist members and visitors with a friendly and positive attitude

• Provide information about studio memberships and classes

• Handle member inquiries, requests and concerns, ensuring a high level of customer satisfaction

• Process new member sign-ups and renewals

• Maintain cleanliness and organization of the facility

• Assist in coordination of appointments and facility bookings

• Collaborate with other staff members to ensure a smooth and welcoming gym experience

• Aid in Business Events/ Local collaborations in and out of the studio.

Qualifications

• Excellent customer service and communication skills

• Ability to multitask and handle inquiries in a fast-paced environment

• Friendly and approachable demeanor with professional appearance

• Strong organizational skills and attention to detail

• Basic computer proficiency for data entry and member management software

• Prior experience in the fitness industry or familiarity with fitness equipment and techniques is a plus

Join our team and be the welcoming face to our fitness community!

ROLE: Studio Team Member / Front Desk Staff

JOB TYPE: Part-time

SHIFT & SCHEDULE: Weekdays & Weekends; mornings, afternoons, and evenings.