Automotive Service A Level Technician
A Level Service Technician
Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.
The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.
Responsibilities: Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform
Recommended Jobs
Automotive Technician
State of the Art Facility, Fully Climate Controlled, Modern Equipment. Excellent Compensation and Benefits package. Gaswerks Garage is seeking Experienced Technician's to join our team with experien…
Community Liaison
Job Description Job Description Are you friendly, a quick-thinker, professional, and compassionate? Are you looking for a job that will change lives? If so, we'd love to meet you! Our team seeks …
Registered Dental Hygienist
Part-Time Dental Hygienist – Brick, NJ Make This Summer the Start of Something You’ll Love Summer is almost here — longer days, lighter schedules, and the perfect opportunity to find a role tha…
Senior Analyst, Liability Claims
Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with oppo…
Line Cook
NOW HIRING: CHEF / COOK – The Waters Edge Restaurant Come join our team at The Waters Edge, where great food meets great atmosphere! We’re looking for an experienced, dependable Chef / Cook to h…
United Academy Trainer
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! …
Warehouse Associate
Job Summary: Works Independently and is responsible for the handling of raw materials, incoming of the warehouse, unloading, picking, packing, counting, checking items to maintain inventory. Respo…
PT Jewelry Merchandiser - Edison/ Woodbridge
PT Jewelry Merchandiser - around 15-20 hours per week Starting Pay: $18.25 per hour As a Jewelry Merchandiser at beeline, you’ll get to be the face of the company while working flex…
Afternoon Babysitter for Child Aged 7
We are seeking an experienced and nurturing babysitter for our 7-year-old child in Jersey City, NJ. The position begins on May 21, 2026, and ends on August 31, 2026. The ideal candidate will provide a…
Bookkeeper for Mahwah NJ IT Company (In-Office)
About Delaney Computer Services Delaney Computer Services (DCS) is a Northern New Jersey–based Managed IT Services Provider serving small and mid-sized businesses throughout the New York Metro are…