Manager, Site Contracts & Payments Management
- Partner with CROs to develop and oversee process workflows, and create visibility into site contract and investigator payment workflow efficiency across studies.
- Partner with CROs, AP, Procurement, Finance, Legal, and study teams to align process workflows, identify gaps, and improve efficiency in contracting and payment execution.
- Monitor key milestones, bottlenecks, and escalations affecting site startup experience for contracting, payment timeliness, and financial predictability.
- Support reconciliation, issue resolution, and continuous improvement related to site contracting and investigator payment operations.
- Coordinate vendor due diligence and risk assessment activities with Procurement, Finance, QA, and other stakeholders.
- Performs other duties as required.
- Minimum degree requirements of a bachelor's degree (BA, BS) in scientific, health care, business, or related discipline. Advanced degree preferred.
- 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience.
- Strong experience in vendor oversight, outsourcing, site contracts, investigator payments, or related operational functions required.
- Experience working cross-functionally with AP, Procurement, Finance, and Legal required.
- Experience working in SAP/4 Hanna preferred.
- Experience establishing KPIs and oversight models preferred.
- Oncology, cell therapy, or early-phase clinical operations experience preferred.
- Ability to travel as necessary (up to 10%).
- Effective oral, written, and interpersonal communication skills.
- Strong process management, organizational, and problem-solving skills.
- Ability to identify operational risk and drive practical mitigation strategies.
- Strong project management skills and the ability to manage multiple priorities.
- Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project).
- Working knowledge of GCP, FDA, and ICH Guidelines.
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