Assistant Reconstruction Coordinator

Job Description

Job Description

Join a Winning Team

SERVPRO Team Fabiani is one of the region’s largest and fastest-growing SERVPRO ownership groups, recognized for excellence in large-loss mitigation, customer care, and operational performance. If you’re a skilled estimator who thrives on accuracy, speed, and teamwork, we’d love to have you on our team.

Position Overview

The Assistant Reconstruction Coordinator supports the Reconstruction Team in managing and coordinating residential and commercial repair projects following fire, water, storm, or mold damage. This position plays a key administrative and communication role to ensure that reconstruction jobs move smoothly from start to finish—meeting quality, budget, and customer satisfaction goals.

Key Responsibilities :

• Assist the Reconstruction Manager and Reconstruction Coordinator with job scheduling, documentation, and communication with customers, vendors, and subcontractors.

• Prepare work authorizations, purchase orders, and job files in accordance with company standards.

• Track materials, permits, and subcontractor paperwork to ensure timely project progress.

• Update project management systems (e.g., Xactimate, DASH, Workcenter or other SERVPRO software) with accurate notes, photos, and job details.

• Communicate with homeowners, adjusters, and vendors to provide updates and coordinate project timelines.

• Review and organize estimates, invoices, and change orders for approval and billing.

• Accounts receivable such as following up on payments from insurance companies or homeowners, customers, etc., recording received payments in the system, or reconciling accounts.

• Maintain compliance with SERVPRO and insurance carrier documentation requirements.

• Assist in ordering and tracking materials, deliveries, and jobsite readiness.

• Provide general administrative support to the Reconstruction department or other departments as needed.

Qualifications :

• High School Diploma or equivalent

• One to three years of experience in construction coordination, project administration, or related field preferred.

• Strong organization, attention to detail, and multitasking abilities. Excellent communication and customer service skills.

• Proficiency with Microsoft Office, WorkCenter, Dash, and Xactimate (preferred), or similar project tracking systems.

• Valid driver’s license and reliable transportation.

• Team-oriented with a positive, professional attitude.

• Able to manage shifting priorities in a fast-paced environment.

• Strong problem-solving and follow-up skills.

• Knowledge of residential or commercial construction processes a plus.