Product Associate - Employee Platforms Strategy & Delivery

Job Description

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate within the Strategy & Delivery team, you will play a vital role in supporting leadership and ensuring the organization runs efficiently as a business. You will act as a strategic partner to senior management, providing essential administrative and analytical support to promote business objectives. By coordinating project timelines and managing budgets, you will help ensure that technology initiatives are executed smoothly and align with the organization's strategic goals. You will be responsible for analyzing data to provide insights that inform leadership decisions, enabling the team to respond proactively to market trends and competitive pressures. You will facilitate effective communication between technical teams and business stakeholders, ensuring that everyone is aligned and working towards common objectives.

You will identify opportunities for process improvement, recommending solutions that enhance operational efficiency and streamline workflows. We have a people-oriented culture with an obsession for user experience, design, engineering excellence, experimentation, learning, and continuous improvement. You’ll work in a collaborative, trusting, thought-provoking environment that encourages diversity of thought and promotes innovative solutions that are in the best interests of our customers and our team.

Job Responsibilities

• Supports the development of our product strategy and roadmap.
• Collects and analyzes metrics on product performance to inform decision-making.
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals.
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
• Support the implementation and review of a forward-looking, efficient, decision-oriented governance structure and operating models including organization effectiveness, financial management, team management, etc.
• Provide administrative and strategic support to senior management in executing business strategies
• Execute various analysis, understand and report key business metrics, synthesize information into actionable insights to help solve complex problems and influence business and communicate strategies
• Conduct research on industry trends, competitor activities, and market opportunities to support strategic planning
• Coordinate the creation of special and executive presentations (e.g., town halls, senior officers meetings, offsites, regulatory communications, user and business communications, etc.)
• Prepare regular reports on business performance, including financial metrics, operational efficiency, and strategic initiatives

 

 

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Developing knowledge level of the product development life cycle
• Exposure to product life cycle activities including discovery and requirements definition.
• Emerging knowledge of data analytics and data literacy
• 2+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
• Experience working in consulting, strategy, or business management; experience in product management including OKR and roadmap creation, product overviews
• Strong analytical capabilities, inquisitive attitude and ability to problem solve data-related questions through quantitative reasoning both independently and through collaboration with business partners
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
• Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers

 

 

Preferred qualifications, capabilities, and skills

• Comfortable working with executive management
• Strong Communication skills: written, oral, presentations
• Experience with product efficiency reporting a plus

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.