Account Manager

Job Title: Account Manager

Job Type: Full-Time Employment
Location: New Jersey (Onsite)

Role Overview

We are seeking a dynamic and results-driven Account Manager to manage, nurture, and expand relationships with key clients. The ideal candidate is a passionate, self-motivated, and detail-oriented professional who thrives in a client-facing environment and is committed to delivering exceptional customer success.
This role focuses on strengthening existing partnerships, identifying growth opportunities, and driving strategic initiatives to maximize client value and business outcomes.

Preferred Background:
Candidates with prior experience working at large system integrators (e.g., TCS, Infosys, Tech Mahindra) supporting healthcare domain clients will be highly regarded.

Key Responsibilities

Serve as the primary point of contact for assigned key accounts and stakeholders

Develop and maintain trusted advisory relationships with clients and internal teams

Build deep understanding of customer needs, objectives, and challenges

Identify opportunities to expand services, solutions, and engagement scope

Proactively propose solutions aligned with client business goals

Drive account growth through strategic planning and relationship management

Prepare and manage monthly, quarterly, and annual sales forecasts

Monitor account performance, risks, and client satisfaction

Collaborate with delivery, operations, and leadership teams to ensure successful outcomes

Required Qualifications

Proven experience as a Key Account Manager / Account Manager

Strong problem-solving and negotiation skills

Excellent communication and interpersonal abilities

Demonstrated ability to build relationships across all organizational levels

Strong business acumen and customer-centric mindset

Excellent organizational and time-management skills

Bachelor’s degree in Business, Sales, Business Administration, or related field

15+ years of relevant professional experience

Preferred Qualifications

Experience managing accounts within the Healthcare domain

Background working with large system integrators

Experience in IT services / consulting / staffing environments

Key Competencies

✔ Client Relationship Management
✔ Strategic Account Growth
✔ Stakeholder Engagement
✔ Sales Forecasting & Planning
✔ Communication & Negotiation
✔ Business Development Mindset