Executive Account Manager

Company Overview
Our client is an IT and Voltage Services provider with expertise in deep niche education, real estate, and construction markets. They lead with integrity and transparency, while offering innovative solutions and an excellent customer-focused experience.

Position Overview
Our client is seeking an Executive Account Manager that will handle client accounts and maintain strong day-to-day relationships with customers. Qualified candidates will have strong technical backgrounds to further their understanding of the products, technologies, and services offered at ID Tech. They lead with personality, be socially adept, passionate about technology, and connect with clients to secure customer satisfaction.

Location: Lakewood, NJ
Reports To: IT Director
Schedule: Onsite
Employment Type: Full-Time
Salary Range: $60,000.00 - $80,000.00 USD/Annually
Benefits: Health Insurance, Vision & Dental Insurance, Performance Incentives, 401(k)

Key Responsibilities

• Serve as the main point of contact for client accounts.
• Build and maintain strong relationships with client via regular communication.
• Understand client needs and coordinate with internal teams to deliver solutions.
• Monitor accounts to ensure client satisfaction and identify opportunities to strengthen relationships.
• Represent the company professionally and positively in all interactions.

Qualifications

• Technical background and sufficient understanding of technological solutions.
• Strong interpersonal skills and communication skills.
• Passion for technology and eagerness to learn.
• Prior account management or client-facing experience preferred.
• Organized and proactive.

Compensation
The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

EEO Statement
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.